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Nissan of South Bay
- Car Dealers
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I had to take the car back due to the tires weren't rotated but when I did Marcel and David went above and beyond my expectations. I am humbled and so grateful for the kindness they gave me, I hope and pray that Marcel and David receive many more blessings!!! Thank you 🙏💖
Business response:
Hello Sofia, we are sorry to hear that your tires weren't rotated but glad our team was able to turn your experience into a positive one. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Good communication, thoughtful, customer service and fast turnaround. The service advisor. Capri was on top of everything even though she was very busy.
Business response:
Hello Jeff, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Good service Marcell new what he was talking and service my vehicle check engine light
Business response:
Hello Sergio, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager
Such great service. Marcel has helped me tremendous. So happy to work with this dealerships
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Exceptional service provided all around. Really appreciated the video Angel took explaining what was going on while he was servicing my car.
Business response:
Hi Miss Mika, thank you for taking the time to leave such a wonderful review for us at Nissan of Torrance. We're happy you enjoyed the video and explanation provided by our Nissan Certified Technician! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager
Capri was amazing and professional. It was my first time at the dealership and she made everything as smooth as possible. Her service is very much appreciated!
Business response:
Hello Darrius, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy always assists me when I bring my car in for servicing, and his professionalism is always appreciated.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needless amount of work on me to coordinate leaving work to pick up the car when it was ready. Very thoughtless on his part
Business response:
Hello, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention as we are always looking for ways to improve our services. This has been addressed as we understand the importance of communication. We hope you are willing to give our team another opportunity. Thank you once again for your feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager
Great team and very accommodating answered all our questions and concerns increased the trade in after showing them the quote from carmax
Business response:
Congratulations on your brand-new Nissan Versa and welcome to the Nissan of Torrance family. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your car shopping experience. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,414 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.