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Norma Brambila

4.8

About this business

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Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8398 reviews
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Andrew H.'s profile image
Andrew H. 
4 years ago

Great overall service 

JAMES W.'s profile image
JAMES W. 
4 years ago

Great experience! Very simple. 

MANUEL R.'s profile image
MANUEL R. 
4 years ago

It was great working with your team and Notma was excellent on her service and communications and gets back to you with any questions you have. Thanks Norma excellent job. 

KENNETH W.'s profile image
KENNETH W. 
4 years ago

The original loan officer (Dominic Ciffarelli) set false expectations and advised me that he had pre-approved me through underwriting. He in fact did not and almost caused the closing to fail. Norma and her manager Jack did a great job getting things properly handled so that the closing went through. I am fairly certain Dominic committed a UDAAP violation. In my opinion Dominic needs retraining. 

Nicholas L.'s profile image
Nicholas L. 
4 years ago

It is almost impossible to get a hold of a person at this company. My closing was delayed, my appraisal was low and had inaccurate information, which would have taken 2-3 weeks to correct, so I had to close. My taxes are incorrect on my escrow-way over what is needed, which is making me pay more each month. Use another company! 

Chris T.'s profile image
Chris T. 
4 years ago

The team at pen ymac was awesome. Made my life easier and the communicated on a weekly basis. As the loan got closer to close they called me daily and kept me updated. I definitely will use them again. 

Justin M.'s profile image
Justin M. 
4 years ago

Awesome experience all the way around with the exception of how close, "closing" was to underwriting. Literally we went through underwriting 1 1/2 days before a 9am closing. That cuts it way to close for customers to not stress over. 

Susan O.'s profile image
Susan O. 
4 years ago

Norma was excellent! Very responsive and quick to find resolution. Highly-qualified and very professional. 

Jeremy R.'s profile image
Jeremy R. 
4 years ago

I do not want to contribute to this. 

Frequently asked questions about Norma Brambila

How is Norma Brambila rated?

Norma Brambila has a 4.8 star rating with 398 reviews. 

When is Norma Brambila open?

Norma Brambila is closed now. It will open tomorrow at 9:00 a.m.