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Norma Brambila

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8398 reviews
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Ronald H.'s profile image
Ronald H. 
5 years ago

I really want to commend Norma Brambila on her excellent service during our loan process. When I wouldn’t get an answer from the original person that started our loan, Norma would help out and get the person to call or email me the answer to our question. That happened more than once. Norma did a Great Job at keeping us informed that everything was going as scheduled. Thank you PennyMac. 

Grant H.'s profile image
Grant H. 
5 years ago

A more experienced Loan Specialist would have significantly improved my experience. I have bought three houses with PennyMac and the last one was terrible. The other two were very good experiences. If it wasn't for Dennis Wang, I do not believe my loan would have closed on time or at all. My initial Loan Officer was very good as well. 

Edward S.'s profile image
Edward S. 
5 years ago

Our experience with Norma was terrific. She is dedicated and a very hard worker for the customers 

David W.'s profile image
David W. 
5 years ago

Thank you so much Norma for the continued support during the process. 

Brooke S.'s profile image
Brooke S. 
5 years ago

Overall speed to complete the refinance. 

BryLee M.'s profile image
BryLee M. 
5 years ago

Awesome!  

WILLIAM L.'s profile image
WILLIAM L. 
5 years ago

Norma did a fine job communicating and escalating when needed. Appreciate the quick follow-up when called upon. 

VICTOR D.'s profile image
VICTOR D. 
5 years ago

The process was made simple and was explained thoroughly. 

HUMBERTO B.'s profile image
HUMBERTO B. 
5 years ago

I was very impressed with both Anthony the loan officer and Norma the processor. All I had to do is ask and she would either sent me an email or call me. It was a very easy process and pleasant. Mortgages/Refi's are usually stressul and somewhat complicated, but not with PennyMac Loan Services. Thank you for making it easy and not stressful I will be mentioning PennyMac to friends. 

Frequently asked questions about Norma Brambila

How is Norma Brambila rated?

Norma Brambila has a 4.8 star rating with 398 reviews. 

When is Norma Brambila open?

Norma Brambila is closed now. It will open tomorrow at 9:00 a.m.