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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
GREAT EXPERIENCE, VERY HELPFUL STAFF
Great job!
Closing changed 3 times
The communication of the loan officers was great and I felt that I could always get a hold of them and their response was quick. However I was disappointed with the number of times I had to ask for corrections. We were within 1.5 weeks of closing and had to request new closing disclosure documents 3 times because figures were inaccurate between purchase price, down payment, and amount for escrow. All of which had been previously discussed and forms already uploaded to the PennyMac.
The whole process was quick and easy
Your team was really engaged in the process. We always felt that we were being taken care of and listened to. Issues were clarified quickly when we had questions.
The whole transaction was pleasurable and seamless, they delivered what they promised and closed the loan on time. I appreciate and thank all involved in this transaction.
Loan officers were professional, efficient and communicated clearly. Process was smooth with no surprises and no delays.
I really want to commend Norma Brambila on her excellent service during our loan process. When I wouldn’t get an answer from the original person that started our loan, Norma would help out and get the person to call or email me the answer to our question. That happened more than once. Norma did a Great Job at keeping us informed that everything was going as scheduled. Thank you PennyMac.
Norma Brambila has a 4.8 star rating with 397 reviews.
Norma Brambila is closed now. It will open tomorrow at 9:00 a.m.