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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The buying process was very straightforward. No wasted time and no bait and switch or sleight of hand tactics. The sales person was very responsive and helpful, even being patient with me as I tried to arrange transport of the purchased vehicle. Altogether a positive experience. I would do business with this dealer again and can recommend it to anyone else looking for a vehicle.
Business response:
We are excited to hear about your positive experience with our straightforward buying process. Your comments about the efficiency and transparency of your visit truly mean a lot to us. We understand how important it is to have a responsive and patient sales team, especially when coordinating vehicle transport arrangements. Knowing that you felt supported throughout the entire process and would consider returning for future vehicle needs is wonderful feedback. We appreciate you taking the time to share your experience and for... read more
Services very courteous recommend very highly customer service Thank you for your service will be back for other services.
Business response:
We greatly appreciate your wonderful feedback about our courteous service team. It means so much to know that you had such a positive experience with our customer service and that you would recommend us to others. We are pleased to hear that our team provided the level of care and professionalism that reflects our commitment to excellence. Your loyalty means everything to us, and we look forward to serving you again for all your future automotive needs.
It was fine. But I was a little thrown off at the high expenses for fuel, additive and oil additive on my service and recommendation.
Business response:
Your input is valuable to us and we appreciate you taking the time to share your experience. We understand your concerns about the costs associated with the fuel and oil additives that were recommended during your service visit. We recognize that unexpected expenses can be surprising, and we want to ensure our customers feel informed about all service recommendations and their associated costs. Your feedback helps us improve how we communicate pricing and explain the value of our recommended services. We are glad to hear tha... read more
Quick and informative It was an overall good experience. Although the service did take a bit longer than expected, my service advisor always kept in touch to let me know was going on.
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that you found our team quick and informative, and that you had an overall good experience. We understand that timing is important to our customers, and we're glad your service advisor maintained excellent communication throughout the process, keeping you informed every step of the way. Your feedback helps us continue to provide the quality service our customers deserve, and we look forward to serving you again in the f... read more
Everything went smoothly and John was very informative The experience was excellent and John has great customer service
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that your visit proceeded without any complications and that you found our team member to be so knowledgeable and helpful. Providing exceptional service is what we strive for every day at North Park Toyota, and we're thrilled that this came through during your time with us. Your kind words about the outstanding customer care you received truly mean a lot to our entire team. We look forward to serving you again in the future.
North Park Toyota did a fantastic job on my brakes! And quick oil change. Thomas V was knowledgeable and awesome! Keep up the great work!
Business response:
Thank you for taking the time to share your experience with our brake service and oil change. We are thrilled to hear that you had such a positive visit with us. It sounds like Thomas provided you with the knowledgeable service you deserved, and we are pleased that both services met your expectations. Your feedback about the quality of work and efficiency means a great deal to our team. We look forward to continuing to provide you with excellent automotive care in the future.
Good service I like that mechanic work are good and service agent was helpful Thank you
Business response:
Thanks for sharing your positive experience with us! We're delighted to hear that you found our mechanical work to be of high quality and that our service team provided the helpful assistance you needed. Your satisfaction with both our technical expertise and customer service means a great deal to us at North Park Toyota. We truly appreciate you taking the time to recognize our team's efforts and look forward to continuing to serve you with the same level of excellence in the future.
I always have excellent service but this last visit was different to much confusion and wrong needed maintenance report tha had already been done
Business response:
Thank you for sharing your experience with us. We truly value that you have consistently experienced excellent service with us over time. We understand your recent visit did not meet the high standards you have come to expect. Your feedback helps us identify areas where we can improve our processes to ensure accurate service documentation and clearer communication. Please contact Fred Duron at fredd@nptosa.com so we can address these concerns directly and work to restore your confidence in our service.
Awesome service! All services completed with one hour of check in. Twelve thirteen fourteen fifteen
Business response:
Your feedback is incredibly valuable to our team. We're thrilled to hear that you experienced excellent service and that we were able to complete everything you needed within just one hour of your arrival. Our team works hard to provide efficient and thorough service, and it means so much to know that we met your expectations. We truly appreciate you taking the time to share your positive experience with us.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,275 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.