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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Attentive and respectful Frank did a great job listening to what I needed and kept me updated on the progress to end.
Business response:
Thank you for your wonderful feedback about your experience with us. We are so pleased to hear that you received the attentive and respectful service you deserved, and that you felt heard and well-informed throughout the entire process. Your kind words about the exceptional listening skills and communication you experienced truly mean the world to us. At North Park Toyota, we strive to provide this level of genuine care and transparency with every customer, and it's heartwarming to know we succeeded in making your experience... read more
From securing my reservation online, the quick service, the y3xt keeping me updated on progress and any issues and the comfortable chairs in waiting area to franks friendly manner great service all around
Business response:
We genuinely appreciate your detailed feedback about your experience with us. It's wonderful to hear that every aspect of your visit, from the online reservation process to the quick service and regular updates, met your expectations. We're particularly pleased that you found our waiting area comfortable and appreciated Frank's friendly approach. Your positive experience reflects our commitment to providing exceptional service at every touchpoint. Thank you for taking the time to share your thoughts - feedback like yours mot... read more
Service was a little long 2 1/2 hours for the oil change but at least they warned me before they served it.
Business response:
We are thrilled to hear that you had a positive experience with us and appreciate you taking the time to share your feedback. We understand that a 2.5-hour wait for an oil change can feel lengthy, and we're glad our team was able to communicate the expected timeframe upfront so you could plan accordingly. Your patience and understanding mean a great deal to us at North Park Toyota. We continuously work to balance thoroughness with efficiency in our service processes, and feedback like yours helps us maintain that balance whi... read more
Very smooth professional and timely service all around. Cruz we very respectful and Steven was quick and efficient.
Business response:
Thank you for your review and for taking the time to share your positive experience. We are excited to hear that you found our service smooth, professional, and timely throughout your visit. Your recognition of our team members' dedication means a great deal to us. We understand how important respectful and efficient service is to our customers, and we're pleased that we were able to meet your expectations. We truly value your feedback and look forward to serving you again in the future.
Ernest was very helpful and the wait for service was not as long as I expected.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our staff helpful and that your wait time was shorter than expected - we understand how valuable your time is and work hard to provide efficient service. Thank you for taking the time to share your feedback with us. Your experience reflects our commitment to providing quality service, and we truly appreciate your trust. We look forward to serving you again in the future.
He was being so open with me that brought me peace. Openness is so needed now and he brought that to me??
Business response:
We are excited to hear about your positive experience with our team. It's wonderful to know that the openness and transparency you received brought you peace during your visit. We truly value customers like you who appreciate authentic communication and genuine service. Your feedback reinforces our commitment to building trust through honest, straightforward interactions with every person who walks through our doors.
My experience for since 2015 has been extremely positive with no complaints or concerns. Friendly delivery!
Business response:
We are utterly delighted to hear about your consistently positive experience since 2015! Your loyalty and trust in our team over nearly a decade means everything to us, and we're thrilled that you've had no complaints or concerns throughout your time with us. Thank you for taking the time to share your feedback about our friendly delivery service. It's wonderful to know that we've been able to maintain the high standards you expect and deserve. We truly appreciate customers like you who help make our dealership a better plac... read more
My customer service assistant manager, Michael Vasquez continues to provide me excellent customer service when it comes to my two vehicles. Mr. Vasquez is the first one there in the morning, ready to assist me with servicing my vehicle.
Business response:
We are ecstatic to hear about your exceptional experience with Michael and our service team. Your recognition of his dedication and early morning availability truly means the world to us, and we're thrilled that he continues to provide you with the excellent customer service you deserve for both of your vehicles. It's wonderful to know that we have earned your trust and confidence through consistent, reliable service. We deeply appreciate your loyalty and your willingness to share your positive experience with others.
Quick and excellent service. Comfy waiting area and helpful staff, as always. Will continue to come back.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's truly rewarding to hear that you found our service quick and excellent, and that our waiting area and staff continue to meet your expectations. Your loyalty means everything to us, and we're honored that you choose North Park Toyota for your automotive needs. We look forward to providing you with the same level of exceptional service on your future visits.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,262 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.