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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Kevin made the buying process flawless. Answered any questions we had and put us in the vehicle we were looking for.
Business response:
Your positive experience means everything to us! We're thrilled that Kevin provided such exceptional service and made your vehicle purchase seamless. Having someone who listens carefully to your needs and takes the time to answer all your questions truly makes a difference. We're delighted that you found exactly what you were looking for and that the entire process went smoothly. Thank you for choosing North Park Toyota and for sharing your wonderful experience!
Great service and communication from every staff member. Vehicle was handled with care. Problem with vehicle was handled properly.
Business response:
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team provided you with excellent service and maintained clear communication throughout your visit. We take great pride in treating every vehicle with the utmost care, and we're pleased that you noticed our attention to detail. Most importantly, we're glad we were able to address your vehicle's issue effectively and to your satisfaction. Your feedback means a great deal to u... read more
Great communication friendly pleasant quick respnse. My assistant was clear and helpful to explain about the car
Business response:
We are overjoyed to hear about your positive experience with us! Your kind words about the excellent communication and friendly service truly mean the world to us. We're delighted that our team member was able to provide clear and helpful explanations about the vehicle, making your experience both pleasant and informative. It's wonderful to know that you received the quick response you deserved. Thank you for taking the time to share your feedback - it helps us continue delivering the quality service that makes North Park To... read more
Effective and great communication Always can count on vehicles being completed timely. With detailed updates
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our strong communication and reliable completion timelines means so much to us. We understand how important it is to keep you informed throughout the process, and we're delighted that our detailed updates have met your expectations. Knowing that you can depend on us for consistent, quality service is exactly what we strive for at North Park Toyota. We truly appreciate customers like you who take the time to share thei... read more
It was ok. I didn't receive any response about my car except what was on the receipt. About what was done
Business response:
Thank you for your honesty regarding your recent service experience with us. We understand that clear communication about the work performed on your vehicle is important. Your feedback helps us recognize that we can do better in providing detailed explanations beyond what appears on service receipts. We value customers who take the time to share their thoughts, as it allows us to continuously improve our service approach and ensure every customer feels fully informed about their vehicle's care.
I appreciate how Ernest took care of me when the original time quoted was not met. He was proactive and came to provide updates. I do plan to come back to get future services done there. Thank you for your help, Ernest!
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that when the initial timeline couldn't be met, you received proactive communication and regular updates throughout the process. This level of attentive service is exactly what we strive to provide every customer. Your feedback about the caring approach you experienced means a great deal to us, and we're delighted to hear you're planning to return for future service needs. Thank you for taking the time to share you... read more
Ernest kept me informed of progress on my vehicle and was friendly and polite! Followed up with me to see if I was satisfied
Business response:
We sincerely value your wonderful feedback about your service experience with us. It's fantastic to hear that our team kept you well-informed throughout the process and provided such courteous service. We're especially pleased that the follow-up communication ensured your complete satisfaction. Your positive experience reflects our commitment to delivering exceptional customer care, and we truly appreciate you taking the time to share these kind words about your visit.
All good so far Everyone in the sales and service department have been very friendly helpful every time I needed help with anything
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about the helpful and friendly service you received from both our sales and service departments means a great deal to us. We understand how important it is to have supportive assistance whenever you need it, and we're glad our team has consistently delivered that for you. We appreciate you taking the time to share your experience and look forward to continuing to serve you well.
Everything is fine other than the problem with my truck was not fixed. The dealership was unable to fix the water leak that's coming from my sunroof area. I've had to go twice for the same issue and it has not been resolved.
Business response:
Thank you for sharing this, and we're glad other aspects of your experience were satisfactory. However, we understand how frustrating it can be to make multiple trips for the same concern without a resolution — particularly with something like a water leak that needs to be addressed. We'd like the opportunity to connect with you directly. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss next steps.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.