This profile has been claimed by the business owner or representative.
North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They identified my car’s problem quickly and fixed it thoroughly. Great staff. Good job
Business response:
Thank you for your positive feedback! We're thrilled that our team quickly diagnosed and thoroughly fixed your car's issue. Your recognition of our staff's expertise means a great deal to us at North Park Toyota of San Antonio.
Nice and clean location. Breakfast tacos are good. Wifi is good also. We will be back
Business response:
Thank you for your review! We're delighted you found our facility clean and enjoyed the breakfast tacos and wifi. We look forward to serving you again!
Kevin was very helpful. Overall experience was great Would recommend Exceptional work Great experience Excellent
Business response:
Thank you for the wonderful review! We're delighted Kevin provided great service and that you had an exceptional experience. Your recommendation means so much to our team at North Park Toyota of San Antonio!
Jorge from North Park Toyota did an excellent job and made sure I was well taken care of. He clearly explained the services being performed, broke down the issues I was experiencing, and helped me understand how they may have occurred. His customer service stood out—especially after I came in having a rough week. He managed to turn my day around and even had me smiling and laughing by the end of my visit.
Business response:
Thank you for sharing your wonderful experience with Jorge! We're thrilled he provided exceptional service and brightened your difficult week. Your kind words mean so much to our North Park Toyota team.
I was unaware of some of some of the services that were done to my vehicle
Business response:
Thank you for your feedback. We understand that clear communication about vehicle services is important, and we appreciate you bringing this to our attention. We will use your input to enhance how we communicate with customers about the services we provide.
I always seem to get added charges on service. I'm given a price and then I pay $17.01 shop charge. Why didn't they just include the sneaky money in the darn price of the service to help me make a more informed decision? I also wish my service advisor would explain that fee at the beginning. I added additional work just to give them business that I really didn't need because I love the dealership. But what can I say, even Honda dealership added the fee to my other car on the day before I had this work done.
Business response:
We appreciate your continued support and are grateful you chose to return to our dealership for your vehicle’s service needs. We understand how important clear communication and transparency are when making service decisions, and feedback like this helps us improve the overall experience we provide. Please contact Fred Duron at fredd@nptosa.com so we can discuss your visit further and continue working to earn your trust moving forward.
Jose was awesome in service. He did exactly what he promised and on time. I will ask for him next time!
Business response:
Thank you for the wonderful feedback! We're thrilled Jose delivered on his promises and completed everything on time. We appreciate you recognizing his outstanding service and look forward to serving you again at North Park Toyota of San Antonio.
Great service, great communication Service was done with 2 hours , fairly convenient. Got a text when was done , even got a free car wash
Business response:
Thank you for the wonderful feedback! We're thrilled we completed your service efficiently in two hours and that you appreciated our communication and complimentary car wash. Your satisfaction drives us to continue delivering quality service!
Helpful and informative service from the salesman and financing employees. Would definitely recommend to anyone searching for a new vehicle.
Business response:
Thank you for sharing your wonderful experience! We're delighted that our sales and financing teams provided helpful and informative service. Your recommendation means the world to us, and we appreciate you choosing North Park Toyota of San Antonio. We look forward to serving you again in the future!
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.