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North Park Toyota of San Antonio

4.5

About this business

Location details

10703 SW Loop 410, San Antonio, TX, 78211, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.517,957 reviews
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PEREZJOE278's profile image
PEREZJOE278 
2 months ago

The advisor and the staff are fantastic, great job NPT. Outstanding service to existing customers. 

Business response:

We are delighted to hear about your wonderful experience with our team. Your recognition of our advisor and staff means everything to us. We take great pride in providing exceptional service to our valued customers like yourself. Your feedback reinforces our commitment to maintaining the high standards that our customers deserve. We truly appreciate you taking the time to share your positive experience. 

Denisenerio's profile image
Denisenerio 
2 months ago

Great experience. We did not feel pressured and Jimmy was very friendly and knowledgeable. Sales manager was great too! 

Business response:

We are ecstatic to hear about your wonderful experience! Your feedback about feeling comfortable throughout the process really means a lot to us. We're thrilled that Jimmy provided such knowledgeable and friendly service, and that our sales manager also contributed to making your visit exceptional. Thank you for taking the time to share your positive experience with us! 

MANNYCHEVY72's profile image
MANNYCHEVY72 
2 months ago

Excellent work done, they solved the issue that day. Service lady was wonderful with Great customer service and communication. 

Business response:

We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that we were able to resolve your concern efficiently on the same day you visited us. Your recognition of our service representative's exceptional customer care and clear communication truly means the world to us. We strive to provide this level of dedicated service to every customer, and your feedback confirms we're achieving that goal. Thank you for taking the time to share your positive experience with others. 

GENIEMEDINA5's profile image
GENIEMEDINA5 
2 months ago

He was kind gentle and experienced He was awesome with explanation and navigation Frank needs a raise 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team member. Your comments about his kindness, gentle approach, and expertise truly warm our hearts. We understand how valuable clear explanations and helpful guidance are when navigating your automotive needs, and we're delighted that he provided exactly that level of service. Your recognition of his dedication means everything to us at North Park Toyota, and we'll be sure to share your thoughtful feedback with him. Thank you for taking the time to ... read more

kerrie.king's profile image
kerrie.king 
2 months ago

Fast and courteous service In and out quickly with a short wait time, all charges explained well 

Business response:

We are delighted to hear about your positive experience with our efficient service. Your feedback about receiving fast and courteous assistance with minimal waiting is exactly what we strive to provide every customer. We're particularly pleased that our team took the time to clearly explain all charges, as transparency in our services is something we value greatly. Thank you for taking the time to share your experience. 

M_USSERY's profile image
M_USSERY 
2 months ago

I always have received excellent service for both vehicles that I have brought to get serviced at North Park Toyota! I chose and agent(Kevin Wright) that keeps my informed from start to finish. All staff that I have encountered there have always been friendly and helpful! So why would you go anywhere else to have your second most important possession taken care of! 

Business response:

Thank you for your wonderful feedback about the outstanding service you have consistently received for both of your vehicles. We truly value that you have chosen Kevin as your service advisor and appreciate hearing how he keeps you well-informed throughout the entire process. It means so much to know that our entire team has made such a positive impression with their friendly and helpful approach. Your loyalty and trust in us for caring for such an important investment is exactly what we strive for every day. 

STEFANI6767's profile image
STEFANI6767 
2 months ago

Service and maintenance to my vehicle is and always top notch. will always keep going back!!! 

Business response:

We are delighted to hear about your positive experience with our service and maintenance team. Your confidence in the quality of care we provide for your vehicle means everything to us. We truly value customers like you who recognize our commitment to excellence, and we look forward to continuing to serve you for many years to come. 

ipromiseyou143's profile image
ipromiseyou143 
2 months ago

Long wait time for a simple oil change. Sales people approaching different customers around the waiting area to upgrade or sale their current vehicle was off putting and uncomfortable. Summary of car report wasn’t provided. The service was free and for that i’m greatful and appreciative and makes me want to come back for services or maintenance but some aspects were not my favorite. 

Business response:

Thank you for your feedback. We understand your frustration, but are glad to hear that you appreciated the complimentary service and would consider returning. Your feedback helps us improve our customer experience. Please contact Fred Duron at fredd@nptosa.com for further discussion. 

DICKPABLO57's profile image
DICKPABLO57 
2 months ago

Very prompt in the response to my needs. Very professional. Well pleased. I would recommend this dealership to any Toyota owner 

Business response:

We are happy to hear about your positive experience with our team's quick response and professional service. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their experiences. Thank you for recommending North Park Toyota to fellow Toyota owners - your trust in our dealership is greatly appreciated. 

Frequently asked questions about North Park Toyota of San Antonio

How is North Park Toyota of San Antonio rated?

North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews. 

When is North Park Toyota of San Antonio open?

North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.