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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
employee understood the warranty and fleet service process. The employee understood the warranty and fleet service process for the vehicle which made the work order easy to handle.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team member demonstrated such thorough knowledge of the warranty and fleet service procedures. Having staff who truly understand these important processes makes all the difference in ensuring your experience runs smoothly from start to finish. Your recognition of their expertise means a great deal to our entire team. We appreciate you taking the time to share your positive experience with us.
The service is Great, EXCEPT that Toyota oil coupons do not include any Lexus vehicles.
Business response:
Thank you for sharing your experience with us and for recognizing the quality of our service. We truly appreciate customers like you who take the time to provide feedback. Your observation about the Toyota oil coupons and Lexus vehicles is valuable information that helps us better understand our customers' expectations. We're grateful that you've had a great experience with our service team, and we look forward to continuing to provide you with excellent care for your vehicle needs.
My experience this time was a lot better the wait times are always long but at least this time my car was worked on.
Business response:
We are glad to hear that your recent service experience showed improvement compared to previous visits. Your patience with our service timeframes is truly appreciated, and we understand how important it is that your vehicle receives the attention it needs. We value your continued trust and are committed to providing you with quality service. Thank you for taking the time to share your feedback with us.
Frank communicated with me what was going to be done to the car. Tire rotation and oil change
Business response:
We greatly appreciate your feedback about your recent service experience. It's wonderful to hear that Frank kept you well-informed throughout the process of your tire rotation and oil change. Clear communication about the services being performed is something we value highly, and we're pleased that this made your visit a positive one. Your trust in North Park Toyota means everything to us, and we look forward to providing you with the same quality service in the future.
Axle went out of his way to help me with an issue I had with Progressive. Appreciated his thoroughness
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that Axle provided exceptional assistance with your Progressive matter and demonstrated such dedication to helping you resolve the situation. His commitment to being thorough and going above and beyond truly reflects the level of service we strive to provide every customer. Your recognition of his efforts means a great deal to our team, and we're grateful you took the time to share your positive experience.
Very helpful, making sure the customer is taken care of. Great feedback on customers vehicle.
Business response:
Your positive feedback means so much to our team. We are thrilled to hear that our staff ensured you felt well cared for throughout your visit. Providing thorough insights about your vehicle is something we take pride in, and we are delighted that this made a positive difference in your experience. Thank you for taking the time to share your thoughts with us.
Excellent professional timley Everyone was very friendly and very professional. My car was fixed faster than expected
Business response:
We are elated to hear about your wonderful experience with our team. Your feedback about our professional and friendly service means everything to us. We're particularly pleased that we were able to complete your car repair ahead of schedule - we know how important it is to get you back on the road quickly. Thank you for taking the time to share your positive experience. We look forward to serving you again in the future.
Ricardo was very professional & did a great job getting us a vehicle. Financing was also very good. Jamal??
Business response:
We are elated to hear about your wonderful experience with our team! It sounds like Ricardo provided exceptional service and professionalism throughout your vehicle purchase process. We're thrilled that the financing options worked well for your needs and that everything came together smoothly. Your positive feedback means so much to us at North Park Toyota, and we're grateful you chose us for your automotive needs. We hope you're enjoying your new vehicle!
Process so easy Jose very knowledgeable about vehicles. Showed us several until He got it. Didn't give up so much patience. Steven helped when I took vehicle back for tinted made sure they did it quick. Thank you
Business response:
We are delighted to hear about your wonderful experience with our team! It's fantastic that the vehicle selection process went so smoothly and that our staff took the time to show you multiple options until finding the perfect match. We truly value team members who demonstrate such dedication and patience throughout the entire process. We're also pleased that the follow-up service for your window tinting was handled efficiently and quickly. Your satisfaction means everything to us, and we're grateful you chose North Park Toy... read more
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.