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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Will always go back. I'm always made to feel welcome and they are always so quick and accommodating. Casey has helped us both times and has always been a great pleasure to work with.
Business response:
We are absolutely thrilled to hear about your wonderful experiences! Your loyalty and trust mean everything to our team. It's fantastic to know that you consistently feel welcomed and that we've been able to provide quick and accommodating service during your visits. We're proud to have team members who make each interaction a pleasure and contribute to such positive experiences. Your confidence in returning speaks volumes, and we look forward to continuing to serve you with the same level of excellence you've come to expect... read more
You're had a slow leak and the found another you're with a nail. Repaired one you're replaced the other
Business response:
We are absolutely thrilled to hear about your positive experience with our tire service. Finding and addressing both the slow leak and the tire with the nail shows our team's thorough approach to vehicle care. We appreciate you trusting us with your tire repair and replacement needs, and we're glad we could get you back on the road safely.
Sales person was very nice however I was waiting forever between to be seen and helped. Once I decided to purchase the vehicle, it was another 1hr plus wait to talk with finance team. The guy from finance was very pushy and was very reluctant to answer my questions. He kept saying to not worry about the things I was asking about. He was a bit rude and I didn’t like the way he was handling things. He kept trying to get me to purchase warranty after I declined several times before. As with any dealership, this dealership did t... read more
Business response:
Thank you for your feedback. We are sorry to hear about the lengthy wait times you experienced. Your concerns are important to us, and we understand your frustration. We're using your feedback to improve our service and ensure all customers receive the respectful, efficient experience that we strive to provide. Please contact Ray Andrade at randrade@nptosa.com so we can address these matters directly.
Jorge was very attentive and helped me out with the balance Very friendly and courteous
Business response:
We are absolutely thrilled to hear about your wonderful experience! It sounds like our team member provided exceptional service by being so attentive and helping you with your balance needs. We truly value customers who take the time to recognize when our staff goes above and beyond with friendly and courteous service. Your positive feedback means so much to us and helps us continue delivering the quality experience that our team is committed to providing. We appreciate your business and look forward to serving you again in ... read more
Very welcoming and friendly. Very helpful in explaining services that could/should be done to my car. Great service
Business response:
Thank you immensely for taking the time to share your wonderful experience! We are genuinely pleased to hear that our team made you feel welcomed and provided the friendly atmosphere we strive for every day. It means so much to know that we were able to clearly walk you through the various services available for your vehicle and that you found our explanations helpful. Your satisfaction with the quality of service we delivered truly makes our day. We appreciate your trust in us and look forward to continuing to serve you wit... read more
Mike greeted me with a smile and got me in and out before his estimated time, kept me informed of my service needs and setup my next appt, because of him I will be coming back and referring all my friends and family… also give that man a raise he truly cares for his customers and my time.
Business response:
We genuinely appreciate your wonderful feedback about your service experience. It's fantastic to hear that Mike welcomed you so warmly and completed your service ahead of schedule while keeping you well-informed throughout the process. We're thrilled that he took the time to schedule your upcoming appointment and made such a positive impression on you. Your plan to return and recommend us to your friends and family means the world to us. We'll make sure Mike knows how much his dedication to customer care and respect for your... read more
Everything was just fine except at the checkout. ..once we pay for the service ...we need the key of the vehicle fast...we dont have time for figure it out who got the key...took me about 20 minutes wondering about it...dealer have to speed this out...
Business response:
Jorge Gutierrez is a wonderful advisor...explain what is needed very professionally...
Fast and friendly service. Kevin Wright is thorough and takes his time to make sure the customer understands the services provided and recommended.
Business response:
We greatly appreciate your positive feedback about the quick and welcoming service you experienced. It's wonderful to hear that Kevin provided such comprehensive care during your visit, ensuring you had a clear understanding of both the services completed and those we recommended. His dedication to taking the necessary time with each customer truly reflects our commitment to delivering exceptional service. Thank you for choosing North Park Toyota and for sharing your experience with others.
Nate was super helpful and informative, he also kept me updated as I waited for my service to finish.
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you received such excellent assistance and stayed well-informed throughout your visit. Having someone who provides thorough information while keeping you updated during your service wait truly makes all the difference. Your positive feedback about the helpful and communicative service you received means so much to us at North Park Toyota. We're thrilled that we could provide you with the quality experience you deserved!
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.