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North Side Mitsubishi

4.6

About this business

Location details

9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,505 reviews
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Valerie S.'s profile image
Valerie S. 
2 months ago

Great customer service. Quick and ready on time as promised. 

Business response:

Valerie, thank you for the kind words. I’m glad everything was completed on time as promised and that the service met expectations. Liam General Manager, Northside Mitsubishi 

Elena T.'s profile image
Elena T. 
2 months ago

Kristy in the service department is amazing! Very helpful and insightful, got everything dealt with fast and efficient! Will be returning! 

Business response:

Elena, thank you for recognizing Kristy. I’m glad she was able to take care of everything efficiently and make the service visit a positive one. Liam General Manager, Northside Mitsubishi 

Uzoamaka A.'s profile image
Uzoamaka A. 
2 months ago

Excellent service as always, staff were great. Wonderful team. 

Business response:

Thank you, Uzoamaka. Consistent service and a strong team experience are exactly what we aim for, and I appreciate you recognizing the staff. Liam General Manager, Northside Mitsubishi 

Amanda B.'s profile image
Amanda B. 
2 months ago

Always amazing service from Ns Mitsubishi. They uber me to and from work for drop offs which is great not having to arrange a ride. Im thankful I chose this dealer for my Suv 

Business response:

Hi Amanda, Thank you for sharing your positive experience with Northside Mitsubishi. I'm glad our service team could make your visits hassle-free by arranging rides to and from work and keeping your SUV in great shape. We appreciate your loyalty and look forward to serving you again. Liam General Manager, Northside Mitsubishi 

Valerie L.'s profile image
Valerie L. 
2 months ago

Service was good. Took my suv in and got it done in a timely manor 

Business response:

Valerie, thank you for bringing your SUV to Northside Mitsubishi. We're glad the service team completed the work promptly and met your expectations. We appreciate your support and look forward to seeing you again. Liam General Manager, Northside Mitsubishi 

Justin C.'s profile image
Justin C. 
2 months ago

Always friendly fast service. This particular service was to fix a small accident by the previous service mechanic that had pinched the block heater cord so it didn’t work. No charge for the fix and they gave me a complimentary car wash. Always very happy at the end result of my trips to North side Mitsubishi. Treat you like a human being instead of a number. 

Business response:

Justin, thank you for your continued trust and for sharing this experience. We're glad our service team was able to resolve the block heater cord issue quickly at no charge and provide a complimentary wash. We appreciate your loyalty and are committed to treating everyone like family. See you on your next visit! Liam General Manager, Northside Mitsubishi 

Jennifer C.'s profile image
Jennifer C. 
2 months ago

Stepped up in a time crunch - in the cold - got my vehicle diagnosed same day and back to me with in 2 days ! Was super responsive on the phone trying to help diagnose and all in all a top tier experience. Texts after to check in. Well done ! 

Business response:

Jennifer, Thank you for sharing your experience. I'm glad our service team could diagnose your vehicle quickly despite the cold and get you back on the road within a couple of days. It's great to hear they were responsive over the phone and followed up to ensure everything was right. We appreciate your kind words and look forward to helping you again in the future. Liam General Manager, Northside Mitsubishi 

Sylvia V.'s profile image
Sylvia V. 
3 months ago

Kristy at the Service Desk was incredible - I'd been supposedly giv en an appointment from the website bot. Even though that was a true appointment, she arranged for me to still get a service plus recall fix. The work was done by 5 PM, and price was exactly as quoted - no other items found. Being a woman, that has not been my experience in all my services over the last 50 years! I'm thrilled that Kristy was the one service manager I got, and hopefully any other service manager I get in the future will be the same regarless o... read more

Business response:

Hi Sylvia, thank you for sharing your positive experience with Kristy at our Service Desk. I'm glad she ensured your vehicle received both the scheduled service and the recall fix, and that the work was completed on time and at the quoted price. Your feedback about her professionalism and fairness means a lot to us. We look forward to continuing to serve you when you return. Liam General Manager, Northside Mitsubishi 

Naomi D.'s profile image
Naomi D. 
4 months ago

Amazing as always 

Business response:

Naomi, thank you for this. I'm delighted our team consistently provides an amazing experience every visit. We appreciate your continued trust and look forward to serving you again. Liam, GM 

Frequently asked questions about North Side Mitsubishi

How is North Side Mitsubishi rated?

North Side Mitsubishi has a 4.6 star rating with 3,505 reviews. 

When is North Side Mitsubishi open?

North Side Mitsubishi is closed now. It will open at 9:00 a.m.