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North Side Mitsubishi
- Automotive
- Edmonton, AB
About this business
Location details
9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Always friendly fast service. This particular service was to fix a small accident by the previous service mechanic that had pinched the block heater cord so it didn’t work. No charge for the fix and they gave me a complimentary car wash. Always very happy at the end result of my trips to North side Mitsubishi. Treat you like a human being instead of a number.
Business response:
Justin, thank you for your continued trust and for sharing this experience. We're glad our service team was able to resolve the block heater cord issue quickly at no charge and provide a complimentary wash. We appreciate your loyalty and are committed to treating everyone like family. See you on your next visit! Liam General Manager, Northside Mitsubishi
Stepped up in a time crunch - in the cold - got my vehicle diagnosed same day and back to me with in 2 days ! Was super responsive on the phone trying to help diagnose and all in all a top tier experience. Texts after to check in. Well done !
Business response:
Jennifer, Thank you for sharing your experience. I'm glad our service team could diagnose your vehicle quickly despite the cold and get you back on the road within a couple of days. It's great to hear they were responsive over the phone and followed up to ensure everything was right. We appreciate your kind words and look forward to helping you again in the future. Liam General Manager, Northside Mitsubishi
Kristy at the Service Desk was incredible - I'd been supposedly giv en an appointment from the website bot. Even though that was a true appointment, she arranged for me to still get a service plus recall fix. The work was done by 5 PM, and price was exactly as quoted - no other items found. Being a woman, that has not been my experience in all my services over the last 50 years! I'm thrilled that Kristy was the one service manager I got, and hopefully any other service manager I get in the future will be the same regarless o... read more
Business response:
Hi Sylvia, thank you for sharing your positive experience with Kristy at our Service Desk. I'm glad she ensured your vehicle received both the scheduled service and the recall fix, and that the work was completed on time and at the quoted price. Your feedback about her professionalism and fairness means a lot to us. We look forward to continuing to serve you when you return. Liam General Manager, Northside Mitsubishi
Amazing as always
Business response:
Naomi, thank you for this. I'm delighted our team consistently provides an amazing experience every visit. We appreciate your continued trust and look forward to serving you again. Liam, GM
Mike and Don were great to deal with as always. We have moved to Saskatchewan but still come back for the outstanding service
Business response:
Wayne, thank you for your loyalty and the kind words. I’m thrilled Mike and Don continue to provide great service and that you make the trip back from Saskatchewan to see us. We appreciate your trust and look forward to seeing you again. -Liam, GM
Desk people were very welcoming, explaining everything and offering clear evidence
Business response:
Felix, thank you for sharing your experience. I'm glad our desk team made you feel welcome and clearly explained everything. We appreciate your feedback and are here whenever you need us. Liam, GM
Work recall was done as planned and the wait time was great. Thank you
Business response:
Rebecca, thank you for sharing this. I'm glad our team completed your recall quickly and provided a smooth experience. Your trust means a lot and we look forward to serving you again. Liam, GM
Staff are great. Technician did a great job swapping my tires and putting the regular wheels/tires in bags and back inside my vehicle. Amount of time was acceptable. Only on going issue that was a major issue this past time is access into the parking area and finding a place to park!!
Business response:
Keith, thank you for sharing this. I'm glad our technician did a great job swapping your tires and took care to package and return them. I understand parking can be challenging, and we're working to improve access. We appreciate your patience and look forward to serving you again. Liam, GM
very friendly staff, quick to act, they are resourceful and will not let you down.
Business response:
Chona, thank you for the wonderful feedback. Our team prides itself on being friendly, resourceful, and quick to act, and it's great to know you felt that. We appreciate your support and look forward to serving you again. – Liam, GM
Frequently asked questions about North Side Mitsubishi
How is North Side Mitsubishi rated?
North Side Mitsubishi has a 4.6 star rating with 3,436 reviews.
When is North Side Mitsubishi open?
North Side Mitsubishi is open now. It will close at 9:00 p.m.