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5818 Maplecrest Road, Fort Wayne, IN, 46835, United States
Get directionsEveryone at your facility does a fabulous job! Keep doing what your doing!!!! The way you have LOVED our Winnie is such a great relief when we have to leave her with you occasionally!!!!! Without your outstanding care she surely would not be with us!!!❤️
Business response:
Thank you for your kind review, Tonya!
We took our sweet Rat Terrier Scarlett here and have nothing but good things to say about the team. The care and compassion I felt both face to face as well as over the phone, with the Dr. Lockman and the techs/staff was amazing. Unfortunately, it was our girls time to be called over the rainbow bridge, but when the doctor called us at 530am to tell us she passed, we could feel the concern and sympathy in his voice. When I went to pick her up, the condolences from the office staff was heartfelt. Thank you to your team,... read more
Business response:
Thank you for your touching remarks, Shandy. Our entire team is thinking of you during this difficult time. Scarlett was precious to us and we are honored to have been trusted with her care.
Just remember that this is just like a human emergency medical facility. Those who need the least care will have the longest wait time. Period. We spent 5 hours there last night. Are exhausted today. And are STILL thankful that they were there when we needed them. I sure hope those heat stroke and heart failure doggies are doing ok today. Thanks for taking care of Broccoli! He’s Pit-iful!!!!
Business response:
Thank you for your kind feedback, Angela.
Leaving my 3 month old puppy was the hardest thing ever! My beloved Yorkie had passed in May of 2021. Taking my puppy to an Emergency Clinic surely causes some anxiety. Every single time I called, everyone was kind, patient and willing to just let me talk! This place is so overwhelmed & busy but you would never know it. They made me feel like I was their only priority even though a 100 other things were happening. I cannot say enough good things about the staff and Dr’s! I truly appreciate every single one of them! My baby b... read more
Business response:
Thank you for sharing your wonderful review, Kelly. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the staff, thank you for trusting us with your puppy's care!
From the staff fully explaining the process and treatment options, down to help with the financial aspects of my visits here... I could never ask for a more caring, informative, intelligent, hard working staff, from the bottom of my heart Thank You for everything you do. ❤
Business response:
Thank you for your kind compliments, Jeni!
Took my cat Elijah there for a possible urinary block (thankfully it wasn't). He was taken to an exam room and quickly assessed. After being diagnosed, the doctor who treated him called to give us the diagnosis and discharge instructions. Your staff is beyond fantastic in how the care for their patients and their family. I would definitely recommend NIVES to my family and friends with pets in need of emergency care.
Business response:
Thank you for your kind compliments, Angela! We appreciate you trusting us with your Elijah's care.
I had to take my cat there for a possible urinary block, they got him in right away and quickly assessed his condition. After reaching a diagnosis, the doctor who seen him was quick to call with the results and discharge instructions. I would definitely recommend NIVES to my family and friends who have animals in need of emergency care. Your staff is beyond fantastic in not only how they care for their patients but also the families.
We live an hour and a half away from NIVES, but the reviews were great so we took our dog there late one night. We found out he unfortunately had parvo. The nurses and drs were all so nice and so honest with us! They has amazing care for our dog! They weren’t upset with me for calling multiple times a day to check on him: They have been so helpful with his home aftercare as well and don’t mind answering questions! They had our pup Reggie for 6 days.. and we are on day 4 of him being home and he is back to normal eating and ... read more
Business response:
Thank you for your awesome feedback, Taylor. We are thrilled to hear Reggie is recovering well at home and we appreciate you trusting us with his care.
We highly recommend NIVES. They provided excellent care to our beloved pet. Dr. Mark Schlatter was wonderful with our boy. He was extremely knowledgeable and compassionate. Even though we had to say good bye to our boy due to an extended illness, we felt blessed that he received excellent care at NIVES as the staff really understood his needs. Don’t hesitate to take your pet to this location as this is the real deal.
Business response:
Thank you for your touching remarks, Alan. Our entire team is thinking of you during this difficult time. Your pet was precious to us and we are honored to have been trusted with his care.
Northeast Indiana Veterinary Emergency & Specialty Hospital has a 4.3 star rating with 2,747 reviews.
Northeast Indiana Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.