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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,800 reviews
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Daniel S.'s profile image
Daniel S. 
5 years ago

Wasn’t bad except that you kept on raising the prices! Our charges had doubled in the time we rented from you. 

Susanne B.'s profile image
Susanne B. 
5 years ago

Paid cash for storage unit, but less than an hour later discovered that I didn't need the unit. Went back for a refund. HaHa no refund is available. So I'm out the money. 

Business response:

Hi Susanne, Thank you for your feedback. We are so sorry to hear about your experience. We'd like to discuss the matter further with you and see how we can make things right. If you give us a chance, we would like the opportunity to win you back. So, if you'd like, please call us at (760) 678-3197 to speak with a manager We look forward to the opportunity to make this up to you. RightSpace Storage  

Parvin B.'s profile image
Parvin B. 
6 years ago

I was in desperate need of a storage unit called and the manager answered told me she had a office full and asked if she could call me back 10 minutes passed and sure enough she called back and got me into the last available rental 

Allen R.'s profile image
Allen R. 
6 years ago

All was and is goog, people were very friendly place is clean access is convenient. Thank you 

Gregg W.'s profile image
Gregg W. 
6 years ago

Worst experience. Hidden fees. Had to buy one of their locks and said that nowhere on website. Said nothing about administrative fee. Said nothing about the monthly insurance charge. Then lock did not fit had to move everything again to a new unit. Overall bad experience and paying more than advertised. 

Business response:

Hi Gregg, Thanks for reaching out to us. We are so sorry about your negative experience. Any opportunity to help rectify your situation would be greatly appreciated. We encourage you to speak with someone on our team regarding your concerns, please call us at (603) 782-9440 or send us an email. Thanks very much. We look forward to the opportunity to make this up to you. RightSpace Storage  

Marilu V.'s profile image
Marilu V. 
6 years ago

My storage space was never open. Which it delayed the process of my moving. 

Phillip H.'s profile image
Phillip H. 
6 years ago

Liars and thieves ! 

Monica V.'s profile image
Monica V. 
6 years ago

If I could give zero stars I would. EVERY time I go in I have to get the code redone to my unit , not to the gate because that works fine, but to my unit . What's the point of having a storage unit that stays open late when u cant even get in? Exactly. Such a shitty storage..  

Dan & Amanda P.'s profile image
Dan & Amanda P. 
6 years ago

I rented a 5x10 storage unit on 8/12/18. When I went back to the unit on 10/20/18 I discovered green mold all over most of my items. The facility manager directed me to file an insurance claim with their insurer but insurance responded that they do not cover mold/mildew. The local site would not do anything for me - they would not replace my items and would not even reimburse me for my 2+ months' rent. I vacated as soon as possible. I recommend not renting here - they clearly have moisture problems in their units, and t... read more

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,800 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open tomorrow at 9:00 a.m.