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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7292,205 reviews
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Mal S.'s profile image
Mal S. 
5 years ago

Would somebody please do something about this place This location has a deeply rooted problem. DO NOT RENT HERE THEY HAVE NOT MADE ONE ATTEMPT TO CORRECT THE CORRUPTION TAKING PLACE HERE 

Alexandra E.'s profile image
Alexandra E. 
5 years ago

Kelsey helped us pick out a storage unit to fit our stuff and was super friendly all around. The best experience I’ve had here so far. 

Business response:

Alexandra, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Move It Self Storage - Navarre 

April C.'s profile image
April C. 
5 years ago

We went for a smaller unit just to do business with this place. I will never use another storage place. Kristi has gone above and beyond what’s expected for Customer service. It was her great attitude and caring personality that made us choose to go with this place 

Business response:

Hi April, It's great to hear about your experience working with Kristi at StorAmerica La Mesa! Excellent customer service is paramount to our business, and we're happy to know we hit the mark. Please don't hesitate to reach out to our team if you need any assistance - we're always happy to help! Kind Regards, Management 

Ly D.'s profile image
Ly D. 
5 years ago

Perform your Due Diligence re theft and vandalism before renting here. Placed my RV in this storage a few weeks ago. Suffered vandalism right off the bat. Check the Peoria Police Activity records for this property address (18900 N 107th Ave, Sun City, AZ 85373) to evaluate for yourself. The Peoria Police phone number is (623) 773-8311. The activity of theft and criminal damage revealed in the police incident search was not disclosed when signing the rental agreement. 

ELIZABETH P.'s profile image
ELIZABETH P. 
5 years ago

I’m your tenant at 115-A & I have two other units Your plaza is practically empty and quite honestly it’s because your management is horrible I’ve had my tax business fir 26 years and I run I’ve office from your plaza Bathroom is always filthy. Management doesn’t care abs completely ignores requests abs when we complain he locks it up and states you’re having a water issue each time 

Melissa L.'s profile image
Melissa L. 
5 years ago

Rat Traps On The Property As Well As Large Roadant Droppings In The Lift Area As Well As IN My USD$$ PD.. Storage Unit - I Am Uncomfortable With My Belongings Being Here/There- I Felt I Needed To Purchase 2 Overpriced Bins In An Attempt To Protect My Belongings While Paying A Hefty Monthly Fee- I Was Told There Were No Restrooms Available- This Is Unacceptable- The Rooms Do Not Have Ceilings, This Is Yet Another Area In Which Lack's Protection, That I Am Very Leary About- If I Hadn't Of Been In The Jam/Situation I Was/A... read more

Business response:

Dear Melissa, We are sorry to hear that your experience at StorAmerica San Diego Metro was not to your expectations. The rat traps that you see on the property are for precautionary measures. If you are experiencing any signs of rodent activity in your unit, then we advise you to reach out to the property staff that way we can schedule a visit with our pest control vendor who is at the site monthly. Currently, our restrooms are not available for use but we hope to have them available in the near future. Due to the setup of o... read more

Richard W.'s profile image
Richard W. 
5 years ago

I have been renting storage for years here 1. too frequent rate increases 2. unnecessary $15.00 Administrative Fees 3. always paid in time and locked out of premises with no rent adjustments and no apologies 4. no sense of appreciation to the customer 

Elizabeth M.'s profile image
Elizabeth M. 
5 years ago

Great experience! 

John J.'s profile image
John J. 
5 years ago

False advertising, was told no truck can be rented out due to covid, yet when i was on the website, it was displayed in big bold letters "FREE TRUCK". Then i was given the wrong unit. They lady was rude and the over all experience was horrible. 

Business response:

Dear John, We apologize if your experience at StorAmerica La Mesa was not to your expectations. Since you rented with us online, you did not have the option to select the location of your unit (the unit you had rented happened to be located inside our leasing office). In regards to our truck, we do require advance notice for booking. As you can imagine, our free truck is a popular perk for our customers and may already be reserved on the day you may need it. Additionally, due to COVID, our team is required to thoroughly disi... read more

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 292,205 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open on Monday at 9:00 a.m.