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NSA Storage
- Self Storage
- Greenwood Village, CO
About this business
Location details
8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 stars I think not, good star rating is for sale from birdeye though so a company can make victims out of it's customers and just sweep it under the carpet. The people working at the time I had a unit at the location in San Jacinto several years ago were terrible people with terribld management.. I can only hope something unfortunatd hsppens to thrm at some point so they can understand just how try crappy & unneccessary what they did was then they can grow from it to become better people. God bless them anyways.
Went over and rent a unit, but forgot a lock to put on the unit. When over next day to put lock on unit, but my code didn’t work. Went to the office and a deferent person was at the desk. The unit I paid for the day before had a Tenant. Went to the unit with the person on duty. She looked for another unit and found one to help us out. Check the unit and put the lock on it. When over to put items in the unit and found that the lane is blocked so you have to go one way.
Business response:
Dear William, We sincerely apologize for the error on behalf of our staff and we hope the issue has since been resolved for you. If you have any additional concerns, you are welcome to reach our team at 760-961-7646 and they will be more than happy to assist you. Thank you for your time. Kind Regards, Management
I rented the space online completed what it asked for, someone was to call me back to complete everything and give me a code fo gate. No one ever called. I call on Saturday afternoon got the call center that lady said I would need to be at the center before 5pm to pay and get the code I live 150 miles away and told her that she I could not move in till Monday, that was out. I called back and got the manager she did every over the phone . The unit number was 62 they did not tell me it B062 we looked all over for 62 finally we... read more
Of course birdeye has rightspace as 5 stars. Ghats what birdeye does for every company that pays thousands of dollars to be a 5 star company. Its cslled review manipulation. It cheats people out of the opportunity to make informed decisions about services. Beware of rightspace.
The service was very good!! The front desk lady was very nice, But the price from my unit ,I think is to high price but do little space. That's why I'm a little desappointed.
Business response:
Dear Ana, We understand your concerns. At StorAmerica Sirius, we always strive to offer the best value to our customers and we are mindful of keeping our rates in-line with our local competitors. We hope that that you are able to make use of our features and amenities to maximize the value of your storage rental. Thank you for your time. Regards, Management
The signing up was well done and the Manager was very nice and professional. When I came to put my stuff in the unit it was filthy! I had to go home and get a broom to sweep the unit out. I find this to be very unprofessional and I am not happy!
Business response:
Dear Keith, We deeply apologize for any shortcomings with the condition of your storage unit. For any maintenance-related issues, we welcome you to alert our staff during office hours and they will happily resolve your concerns. We've forwarded your review to the District Manager. Thank you for your time. Regards, Management
My unit was broke in, all my personal precious were stolen. The management keep telling me and police investigator the security footage is not available due the technical issues. I've had storage unit in mission viejo for over 10 years, never had this happened to me. First year I moved here, this happened. Think twice before you make the decis.
Business response:
Dear Chuan, We are sorry to hear that your experience at Crown Valley Self Storage was not to your expectations. We take any break-in situations very seriously. We are fully cooperating with law enforcement as stated in our Crime Free Lease Addendum. We would advise you to turn in the full police report that way we can submit your claim. Should you have any more questions please contact the office at 949-365-0046. Thank you. -Management
Employee was rude and reluctant to help us.
Business response:
Dear Kambel, It appears that our manager was able to find you a storage unit that fits your needs. We apologize if your experience was anything short of excellent. Please feel free to reach us at 909-880-2211 to discuss any concerns. Regards, Universal SS San Bernardino
Horrible horrible nightmare storing my things here. Was forced to purchase renter’s insurance and when I went to move my things out October 1 st I found rats had gotten into my unit and pooped and peed all over my expensive sofa and tore it apart. I have gotten nothing but lip service from these crooks for over two months. I now am going to be forced to go to small claims court so I can buy a new sofa. I am 70 yrs old and on social security and not having a sofa in my apartment has been tough. Don’t ever put anything you tre... read more
Business response:
Dear Gretchen, We are sorry to hear that your experience at Carlsbad Airport Self Storage was not to your expectations. We currently have a pest control company service our facilities on a monthly basis. Unfortunately, they are not able to access occupied storage units unless the tenant is present. Please call the office at 760-930-8040 for an update on your Protection Plan claim. -Management
Frequently asked questions about NSA Storage
How is NSA Storage rated?
NSA Storage has a 4.7 star rating with 298,382 reviews.
When is NSA Storage open?
NSA Storage is open now. It will close at 5:00 p.m.