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Numotion
- Professional Medical Supplier
- Lombard, IL
About this business
Location details
335 Eisenhower Lane South, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
lo hicieron muy bien gracias muy conforme especial mente la segunda visita con el señor Jeicap muy eficiente y sobretodo muy amable gracias N motion
Business response:
¡Gracias por tus amables palabras, Nicolás! Nos alegra saber que tuvo una experiencia positiva con nuestro equipo, especialmente durante su segunda visita con el Sr. Jeicap. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro.
Good service
Business response:
Thank you for your feedback, Kiana! We're glad to hear that you had a good experience with our service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (630) 424-0330.
I couldn’t ask for a better experience. Mike is so knowledgeable and is really doing everything he can for his client. Plus very friendly and relatable.
Business response:
Thank you for your kind words, Adam! We're thrilled to hear that Mike provided you with a knowledgeable and friendly experience. We appreciate your feedback and look forward to serving you again in the future.
Numotion simplifies the process of obtaining wheelchairs. All staff I have worked with have been thorough, approachable, and accommodating.
Business response:
Thank you, Kristin, for your positive feedback about our services at Numotion. We are glad to hear that our staff has been thorough, approachable, and accommodating throughout the process of obtaining wheelchairs. We appreciate your review and look forward to serving you in the future.
We been with Numotion for 9 years and we mostly know all the technicians from Numotion. Everytime we scheduled appointments to do service at home technicians goes inside the home and does whatever work my son wheelchairs needs at the moment. Technician DIllion made us feel very uncomfortable he didn’t wanted to fix my son chair inside the home and decided to take it outside by the street changing the parts for his wheelchair. Dillion didn’t even park in the from of our home he parked 4-5 houses away which it seems very odd.... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
It took 8 weeks from my initial phone call requesting the repair to an electric wheelchair for you to get a service man to our door. Your office people know how to talk with empathy but their actions, or lack of, show no empathy whatsoever! They do not know how to prioritize repairs and do the necessary follow up in order to get the repairs done in a timely manner. I bet they would have done more if they were the one stuck at home because their chair was broken! I personally called and got one of the insurance approvals myse... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
you have the worst customer service of any companies I deal with. First you have to deal with a call center out of the USA where the agents don't always speak great English. Then you get the grand inquisition - they have my name and birthday -they dont have to ask me a whole series of other questions - Ive been dealing with Numotion for over 25 yrs. I just wanted to order a part for my wheelchair - I had the part number. They had to send it to insurance...I wanted to pay for it myself.This took over a month and a half! Then... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
On time Explained the process Fast service
Business response:
Thank you for your positive feedback, Augustus! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (630) 424-0330.
I was supposed to have a wheelchair evaluation and the guy canceled on me 2 hours before he was supposed to show up at my house. I got my current wheelchair about 6 years ago and it didn’t come with brakes. Who orders a wheelchair without brakes?
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.5 star rating with 703 reviews.
When is Numotion open?
Numotion is closed now. It will open at 8:00 a.m.