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O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Today was my first time visiting this establishment, I requested a synthetic blend, which is what my vehicle calls for, for some reason, they decided to give me full synthetic without telling me, which was a surprise when I paid, this on top of being asked to purchase extra things every step of the way made my experience unpleasant. I was also offered a free car wash, and at the end when I asked about it was told I would be emailed about it yet Have not received email, so that false advertising is kind of crummy
Business response:
Hi Trudy, we apologize your experience was unpleasant. Please check your spam or promotions folder for your invoice, which has the free wash code on it. If you did not receive it, please reach out to guestservices@oilstopinc.com and we can you a free car wash.
The service was fast, but holy cow, these guys wouldn't quit pushing extra crap on me! Normally, I stick with my mechanic for car maintenance, but I was in a hurry this time. Big mistake. At this oil change joint, three techs swarmed me like car salesman sharks, trying to upsell me on everything but a new personality. First and last time I'll deal with that circus.
Business response:
We understand your frustration with the upselling experience. Your feedback about our service approach is important. Please contact us at (310) 373-6399.
took an hour to change my oil these guys standing around the whole time and it cost 109 for the oil change that only will last 3000 miles and a new air filter. I do not plan on returning to this place.
I went in to get an oil change about a month and a half ago. They told me I had an oil leak toward the end of my visit (which I've never had one before) and asked me if I wanted to add an oil leak stopper to my oil I agreed thinking everything is fine. Then I noticed a bunch of fresh oil spots where I park my car which hasn't been there before my oil change not sure if they broke something while doing the oil change. They asked me if I wanted to do a service and I said yes but they didn't do it didn't charge me for it and k... read more
Make sure you check your splash shield when you leave. The guys under your car are to lazy to replace all the retaining bolts so your splash guard may fall off or tear. I even asked them to verify that they were all replaced and they said they were but only put 4 out of 10 back in. After 10 years I'm done with them.
Absolutely obnoxious person named Kenny or something like that answered the phone and based of this interaction alone I would never take my car there but to top it off their prices are OUTRAGEOUS $65 on my incredibly old car when I can get it for $25 elsewhere.
Business response:
Brit, we’re very sorry for your recent experience. We always aim to provide excellent service and truly value each guest. If there's anything we can do to improve your visit or make it right, please don’t hesitate to reach out to us at guestservices@oilstopinc.com.
I get the to wash offered at any drive-through car wash. This place does the worst job of getting your car clean, it is really bad, and they have the nerve to be the most expensive in the area ($19, used to be $10 before they "remodeled and updated"). They might have to charge so much to pay for the guy who stands there and takes your credit card and shoves it into the machine for you. Really wish they would put that guy at the front of the car wash with a soft brush and soapy water clean off all the areas of your car that t... read more
Business response:
Rich, we're disappointed to hear about your experience at Happy's Drive Thru Car Wash. Your feedback is important to us. Please feel free to reach out to us at guestservices@happyswash.com to discuss your concerns further.
Half my truck didn't get washed for $17. Too long of a line to bother going through again. I've never had a "great" car wash here, not sure why I keep going back. Maybe it isn't made for trucks.
Business response:
Hi, Andrew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Happy's and would love the opportunity to improve. Please get in touch with us at (707) 766-0481!
Been going to oil stops for years, but I will never go back again. Last time I was there they messed something up my car was leaking all over my driveway, I took it back, they looked and said I needed a new oil filter, and I should take it back to where I got my oil changed last. I said THIS is where I got my oil changed last. So they fixed the issue eventually, but it makes me think how many times I paid for something extra and never got it, do NOT recommended going here. Didn't even offer me a water or a coupon for next ti... read more
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,588 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is open now. It will close at 6:00 p.m.