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Oak Island Accommodations
- Real Estate
- Oak Island, NC
About this business
Location details
8901 East Oak Island Drive, Oak Island, NC, 28465, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 8:30 a.m. to 5:00 p.m. |
RecommendedFirst time to Oak Island and Oak Island Accommodations the condo was beautiful and clean had anything you needed the only thing was no elevator you had to climb 3 flights of stairs but would still recommend
Can I give negative stars? I am the person who 100% will give stellar reviews when warranted and think long and hard before giving a negative review. We understood that in the midst of a pandemic and then the island being hit by a hurricane that there would be delays in responses. As we were trying to figure out two weeks prior to our planned vacation whether or not we could even take it, we could not get a call, email or anything back from OIA. Finally, I figured maybe they would answer social media, which they did, tel... read more
Business response:
Dear Ms. Lehn, We are sorry to hear that you did not enjoy your recent visit to Oak Island. It is one of our top priorities to communicate with our guests and keep them informed. Following the hurricane, as updates from the Town of Oak Island changed daily, we communicated with our incoming guests week-by-week to make sure we were sharing the most accurate and up to date information with everyone. We take extra precautions to make sure all of our guests have an enjoyable, safe experience during their visit in light of the... read more
Read recent reviews before considering! There have been several complaints of filthy homes, nonworking appliances and outlets, unprofessional correspondence, and poor response to renters. Its evident that OIA has taken a complete turn for the worse in the past year or two. This was supposed to be my first year there but our rental became unhabitable, which we learned about approximately 12 hrs before making the 16 hour drive. When we call to discuss our refund, they pass the torch and blame the NC Realtors Association and th... read more
Business response:
Dear Ms. Cook, Thank you for sharing your feedback. As a professional property management company with close to 30 years in business on Oak Island, we value our commitment to both our property owners and our guests. OIA outlines the terms of that commitment in our vacation rental agreement, which we encourage all of our guests to read fully before signing and booking one of our vacation rentals. We know how important vacations are to our guests, so we offer travel insurance through Red Sky that protects guests like you in ... read more
Where to.begin? I have now called a total of 6 or 7 times left at least 3 messages and still no call back. we stayed the first week in August at Katie Lou's ( week of the hurricane) ocean Front 4000 for the week. upon arrival the house is dirty, stained carpet, broken towel bars, tub wouldn't drain, trash and food under sofa and beds, dog hair and dirt stuck to furniture upstairs. dog hair in blinds at living room window downstairs, bad smell in living room. Called day 2 to mention the issues and that the house was in no wa... read more
Business response:
Dear Ms. Miller, We are sorry to hear about your recent experience and appreciate your feedback. We value taking care of our guests and would like to apologize for our gap in response time due to our efforts responding to the hurricane. We know that each vacation is important to our guests so we work hard to help match our guests with the property that best fits their needs. Our guest services team is available to answer any questions by phone and is willing to help each of our guests find the perfect property for their va... read more
oak island accommodations screws the renter, takes the rental fees with no responsibility for holding up their end of the contract. They are currently attempting to hold us to our rental contract despite the hurricane, the island on evacuation order, and giving us absolutely no information about the condition of the house, the beach, or the other things we need to do such as go to restaurants. Jessica hoped that I would understand that the community has been devastated and would be patient----sorry, no! I get it that the c... read more
Business response:
Dear Ms. Schleich, We are sorry we could not welcome you to Oak Island as a result of Hurricane Isaias. We value our commitment to both our property owners and our guests. OIA outlines the terms of that commitment in our vacation rental agreement, which we encourage all of our guests to read fully before signing and booking one of our vacation rentals. We know how important vacations are to our guests, so we offer travel insurance through Red Sky that protects guests like you in the event of a mandatory evacuation surround... read more
We rented @Beachypeachykeen.com and I called the day before regarding access to the home. We were told we couldn’t check in at 3 as our agreement stated but at 4pm for the additional cleaning due to COVID. We arrived at 4pm and to our surprise the home hadn’t been touched since the previous renters had left. They left trash, dirty counters, etc. we contacted OIA and spoke to Mary who said she would send someone and not to go in. An hour later we called again and Mary said she was sending someone. I had my 82 and 77 year old ... read more
Would not recommend them at all. We stayed at The Lazy Layover, if you would details of our bad experience please private message me.
Business response:
@Dawn May, OIA management is looking into the issues you mentioned. We are so very sorry your experience with our company did not live up to the standards we strive toward for all our guests. Once they have finished researching these issues further, a member of property management will be reaching out to the lease holder to follow up directly.
When we arrived at check in time the place was not ready we had to wait an hour before we could enter when we was allowed to enter we found the beds wasn’t made when we came up stairs we found a cigarette vapor laying in one of the chairs along with sand in the rest of them we called house keeping and after six days they came out and done a poor job of cleaning the bed sheets from the previous renters was here for six days their was cockroaches everywhere crabs in the pool called oak island accommodations and they said they ... read more
Business response:
@Hunter Barger, can you confirm if you are a member of the same party as @Dawn May above? I was not able to locate your name as a guest in our system. If you are not part of the same party, please private message your reservation details (folio number, dates of stay, etc.) so OIA staff may investigate this further.
I booked 200 Steps to Somewhere hoping for a late summer (September) vacation for our family. We normally stay at OBX locations but decided to change it up this year to see what else is out there. I booked online on a Sunday and paid approximately half of the charges with my Chase Visa. I was unable to figure out how to annotate I needed to pay for our second dog (website says second dogs are $50) or how to get our military discount. The ad says "Dogs allowed" and "10% military discount." I sent a secure message through... read more
Frequently asked questions about Oak Island Accommodations
How is Oak Island Accommodations rated?
Oak Island Accommodations has a 4.2 star rating with 2,629 reviews.
When is Oak Island Accommodations open?
Oak Island Accommodations is closed now. It will open at 8:30 a.m.