Oak Ridge Nissan

2020 KIA SPORTAGE LX Owner 

on Carfax

3 years ago

We no longer have this vehicle. 

Bradley F. 

on Carfax

3 years ago

Probably the fourth time that I have been there with the same issues. A Nissan representative came to evaluate the car, made a diagnosis, and ordered the parts. It was about three weeks and I still never received any kind of correspondence regarding anything. I had to make the call to see if the parts had come in. They were probably sitting on my parts for at least a week before scheduling me for service. Got the parts installed, and the issues are still there. They didnt adjust the brakes and the HVAC system is still making... read more

2022 NISSAN KICKS S Shopper 

on Carfax

3 years ago

We bought a 22 kicks did not see a very small hole in the passenger seat ,took it back and was told that it was a burn,we don't even smoke, contacted Nissan they told us that they rely on what dealership says, so we have a new car with hole in the seat and no one willing to fix it,so am I dissatisfied, would be a understatement, I have owned every kind of Nissan all bought from Morristown Nissan they always took care every issue that arose, so when my 2 free oil change are used, I won't go back 

2016 NISSAN MAXIMA 3.5S/SV/SL/SR/PLAT Owner 

on Carfax

3 years ago

Horrible experience will never go back over charge and it took them three time before the problem got fix. 

2020 NISSAN ROGUE S/SL/SV Owner 

on Carfax

3 years ago

My car was very dirty and they did not wash it 

2015 NISSAN ROGUE S/SL/SV Owner 

on Carfax

3 years ago

They tried to push repairs that were not recommended in my car Manuel. Very disappointed in the quality of care. Something has definitely changed at Oak Ridge Nissan. Will not use them again after 10 years of service. 

2017 NISSAN ROGUE S/SL Owner 

on Carfax

4 years ago

I was charged for an alignment that clearly did not happen or was done incorrectly and had to take my vehicle to have the alignment adjusted two weeks later. Every time I have gone to this dealership for work or to buy a car Ive been disappointed. I think Im finally done 

2012 NISSAN MURANO S/SL/LE Owner 

on Carfax

4 years ago

They told me it took so long for an oil change was they did a recall which Nissan had not notified me or was on recall list supposed to had a air pocket in the brakes lines. Very questionable to me now I wonder if they did the oil change did not get any paper work to show for service 

2020 NISSAN PATHFINDER S Owner 

on Carfax

4 years ago

I had an eleven o'clock appointment and they didn't have it done until almost two. That is insane! They should not over book themselves like that. I had the appointment for weeks so it not like they squeezed me in. I will be changing my own oil from now on.