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Oakland Heights Senior Living
- Assisted Living Facilities
- Oakland, CA
About this business
Location details
2361 E 29th St, Oakland, CA, 94606, United States
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Facility condition is good, food is good. Staffing appears to be under trained, and supervised. Appears to be understaffed, with significant turnover. Management is unresponsive. Have sent emails which were not responded to.
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (510) 255-2108? We’ll work with you to resolve any issues as quickly as possible.
We decided on Pacifica and absolutely love the staff, the facility and the residents! Thank you for helping us in this journey!
Business response:
Anonymous, we are so happy to read such a great review about Pacifica Senior Living Oakland Heights!
Very nice setting - beautiful and quiet, feels peaceful. Facility is nice - warm, home-like. Staff - kind and friendly.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
What a beautiful place. [Name removed] has given me needed information and spent time to acquaint me with this amazing community. Thank you.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
[Name removed] was very thorough and took a lot of time to explain things on our tour of the property. I'm very impressed with what I saw and plan to visit again with the potential resident.
Business response:
Lillian, we are so happy to read such a great review about Pacifica Senior Living Oakland Heights!
Fair sized rooms. Nice facility, if a bit old. Nice atmosphere and staff. Pretty good pricing. Not a very walkable neighborhood.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We look forward to your next visit!
Incredibly helpful staff, caring, with extra time to take care of their residents. Lovely grounds, nicely remodeled.
Business response:
Laura Civiello, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Oakland Heights!
[name removed] is wonderful. Attentive, informative, and very helpful. She has given my father the proper attention to help him become apart of this beautiful community. Thank you [name removed] for everything.
Business response:
Hi, we're happy you, as well as your father, has found our staff to be so supportive during your experience here at Pacifica Senior Living Oakland Heights. We're so happy we were able to help you out in whatever way possible! Thank you for taking the time to leave a positive review. We hope you have a wonderful day!
Both my husband and I are favorably impressed with the facility, layout rooms and offerings. [name removed] answered all of our questions and gave us a tour that provided an excellent overview of resident living.
Business response:
Marsha Lang-collins, we're happy to hear you had such a positive experience with our team!
Frequently asked questions about Oakland Heights Senior Living
How is Oakland Heights Senior Living rated?
Oakland Heights Senior Living has a 4.3 star rating with 325 reviews.
When is Oakland Heights Senior Living open?
Oakland Heights Senior Living is open now. It is open 24/7.