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Oakland Heights Senior Living
- Assisted Living Facilities
- Oakland, CA
About this business
Location details
2361 E 29th St, Oakland, CA, 94606, United States
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I have no complaints so far about how things are going for my mother. She has really adapted well into her new living environment and seems to have adjusted well. The staff have all been very kind to her and kept things organized and professional. She has not gotten involved in too many of the activities but she is liking the meals and dinning experience. Overall we are very pleased.
Business response:
Thank you for your positive review. It means so much to us that you entrusted us with the care of your mother and we are delighted that you and she are happy here! We try to get 100% participation in our activities, but understand that not everyone wants to. Hopefully, she will find some of our activities intriguing and enjoy them. We recently started a Facebook page and post weekly pictures of our residents. (The link to the Facebook page is on our website). Please feel free to reach out to us here at the community at any t... read more
I thought the staff at this community where very friendly and made sure to answer any questions we had for them in detail. I liked the open floor plan they had as well as the different apartment packages. I have no complaints about our visit and would defiantly recommend this place to anyone.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!
I had a nice tour of this community, the staff was very friendly and made sure to give my loved one and I a detailed tour of there facility. The only thing i did not like in the assisted living section was all of the rooms had to be shared. My dad would not be happy or comfortable with not having the privacy of his own bedroom.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My aunt is doing really good at this community. She likes the staff who are caring and friendly. She happy with the activities and enjoys going on field trips and participating with other residents. We liked that it felt more like home then a nursing care.We find it to be very clean and well taken care of. I would recommend this community for the great care that is given and the value.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a wonderful day.
I am happy to see that my aunt is happy at this community. She is really likes the staff who are very helpful with her needs. They do offer her activities, but she is not participating at this time. We would recommend this for also being so clean and well taken care of. I would recommend this community to other families for great care.
Business response:
Thank you for your 4 star positive review. We appreciate you sharing your experience and we are happy to hear that you would recommend us. Your opinion plays an integral part in our customer service. Thank you again, we look forward to seeing you soon!
This is a lovely community,and everything went very well for my cousin during her stay here. The community looks beautiful, they do a very good job with the cleanliness. I really liked the staff, I knew them all by name. They did a very good job with caring for her and her needs. There are many activities for the residents. The food is okay, they do serve well balanced meals. Overall I was very impressed with all they did for us. It is a community I would I recommend, it is a great place.
Business response:
Thank you for your positive review, your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions, [removed].
The staff was excellent during our tour and very patient with any questions my loved one or I had. There was a ton of construction going on during my visit it was very noisy and unpleasant. It was too much of a mess for my liking and did not seem like a comfortable place for my mother to go.
Business response:
Thank you for reaching out to us. Your opinion plays an integral part in our customer service. The construction has been minimized in the public areas and is nearly complete. We'd like the opportunity to show you around the community again, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you soon.
I am happy with the community for my father. The staff is caring and respectful. The community is very clean and taken care of. My dad is happy here and I would recommend this community to other families.
Business response:
Thank you for taking the time to leave us feedback, we appreciate it.
I highly recommend this community due to the excellent staff and care that is given. The activities that are offered are outstanding. Wonderful meals and a variety that is great! A clean community inside and out. Very happy with the care that is given here.
Business response:
Thank you for taking the time to leave us your positive 4 star review!
Frequently asked questions about Oakland Heights Senior Living
How is Oakland Heights Senior Living rated?
Oakland Heights Senior Living has a 4.3 star rating with 325 reviews.
When is Oakland Heights Senior Living open?
Oakland Heights Senior Living is open now. It is open 24/7.