Oakland Heights Senior Living

A Place For Mom Customer 

on AplaceForMom

12 years ago

Loved this place. It's not in the greatest neighborhood. 

A Place For Mom Customer 

on AplaceForMom

12 years ago

Outstanding community. Will be returning for a second visit 

Anonymous 

on AplaceForMom

2 months ago

The food is awful. Setting up payment schemes when the loved one has long-term care can be challenging. 

P R 

on AplaceForMom

6 months ago

While they would like you to believe your loved ones will be well taken care of, this simply isn’t the case. Understaffing is a huge issue, Non-English speaking caregivers, rude staff, unresponsive management, no follow-up to concerns raised. Look elsewhere, you will not be happy with the services provided here guaranteed! 

Anonymous 

on AplaceForMom

a year ago

- No understanding of Parkinson's care. - ED doesn't want to make waves. He will smile and say he will address your concerns and then nothing will change. - Regardless of your doctor's prescribed medication times, the med techs will distribute meds when it is convenient for them. - Staff are kind and patient for the most part. Support staff have very little training. Staffing levels are often low at critical times like bedtime and wake-up time. The only way this place makes sense is if you are fully independent and just want... read more

D S 

on AplaceForMom

a year ago

Look elsewhere for memory care. Low-skilled, caring, under-supported staff, with leaders that avoid accountability (Front-desk staff are amazing though). You've been warned. Just try and call them after 5pm on a weekend or 6pm on a weekday and see how often you can get someone- for anything. 

anonymous 

on AplaceForMom

2 years ago

Nothing to say but terrible service all around. They could improve on all the below. - Have consist staffing day and night. - Have experienced team members overnight to address some of the resident sun downing issues. - Have a knowledgeable Director who knows how to solution and not make accusations to family members. - Do not steal new clothes provided to residents by family members. Half of the wardrobe I bought for my loved one was missing along with their laundry hamper. - Faculty director be accessible to residents fami... read more

anonymous 

on AplaceForMom

2 years ago

Pacifica Senior Living Oakland Heights is a horrible place and I would never recommend the facility to anybody. 

anoynmous 

on AplaceForMom

3 years ago

Our family had an in person tour and the tour was not very good from the start