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Oaks at Beaufort
- Assisted Living Facilities
- Beaufort, SC
About this business
Location details
1119 Pick Pocket Plantation Dr, Beaufort, SC, 29902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The Oaks, an Atlanta based assisted living company bought [removed] over a year ago. One of the most important amenities to our family was the fact that Summit Place had a bus and took residents on. outings - lunch, shopping or just for a drive. The Oaks at Beaufort has not done this for its residents in about a year, claiming that there is a title issue with the bus. It has gotten to the point of absurd that this company cannot manage to get this bus registered. I’ve brought this up multiple times and get no relief. I have ... read more
Business response:
Thank you for taking the time to share your experience of our Beaufort community. Your opinion of our resident experience, specifically community outings is important to us. To further discuss the concerns you have voiced, please contact (770) 796-5871 and a member of our corporate office will be glad to speak with you.
Both of my parents were moved to the Oaks in October of 2021. We were very pleased for the first 9 months. After the new ED took over, cleanliness and care on the Assisted Living side went down hill. I would not recommend moving a family member there.
Business response:
Patricia - Thank you for leaving a review of our community. We value your opinion and are taking steps to address the concerns you have voiced. Please call (770) 796-5871, and a member of our management team will be glad to speak with you.
My mother has been a resident of Summit Place of Beaufort for a number of years. We have all been pleased with the conditions and treatment of the residents until now. Unfortunately, the quality of life has diminished substantially...the facility is understaffed and overworked. The meal quality, which was exceptional is now, at best, mediocre and sometimes inedible. The daily activities which once were innovative and interesting to the residents are now so boring that residents do not even make an attempt to attend. Summit P... read more
Business response:
We are sorry that Summit Place of Beaufort did not live up to you or your mother's expectations. We can assure you that we have changed substantially from the points you highlighted in your review. The Oaks at Beaufort is now under a new management company, Oaks Senior Living, and the programs and services have improved greatly. We would like to invite you back to our community to see these changes for yourself.
Where do I begin! This facility use to be friendly and inviting. The main reason I moved my mom into Summit was for the Activity Director and her creative style and loving approach towards mom. Sadly, that director was moved to the memory care unit and the new Activity Director is intimidating and cold with the residents. She sits at her desk all day and the new assistant only seems to paint everyday. The activity calendar is no longer filled with fun things. The activity department is only there two Saturdays a month! Mom a... read more
Business response:
We are terribly sorry that Summit Place 0f Beaufort did not meet your expectations at the time your mother resided here. We are now Oaks at Beaufort with a new management company, Oaks Senior Living. We have made some management team changes and offer our residents programs and services that have greatly improved from your description. We would like to invite you back to our community to see some of those changes in person. We think you will immediately see the changes.
I had my loved one here briefly, however I just didn't feel like it was a good fit and moved her out shortly afterwards. The community just didn't have the comfortable homey feel I was hoping for, and my loved one just did not seem happy here. They didn't seem to encourage her to leave her room at all, so she often just sat in there all day. I also noticed that often when I visited her hair would not be clean. I told them about this once, and it continued to occur after I asked them to fix it.
Frequently asked questions about Oaks at Beaufort
How is Oaks at Beaufort rated?
Oaks at Beaufort has a 4 star rating with 68 reviews.
When is Oaks at Beaufort open?
Oaks at Beaufort is closed now. It will open at 8:00 a.m.