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Oaks at Chanticleer
- Assisted Living Facilities
- Greenville, SC
About this business
Oaks at Chanticleer is a memory care community in Greenville, SC. Located near hospitals, doctors offices, churches, and shops, Oaks at Chanticleer's personalized approach to caring for seniors with Alzheimer’s and other forms of dementia is designed to help your loved one get the most out of each day. With three different neighborhoods, one for each stage of memory impairment, residents receive the personalized care they need, in the company of their friends.
Location details
355 Berkmans Ln, Greenville, SC, 29605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
It was a good experience. The communication was good, and I let them know my concerns. My loved one was well taken care of. The food was good. We picked this community because, I did my research and contacted A Place for Mom. I got a warm feeling, it felt really good, and the price was good. And things worked out fine. I have already recommended to other families.
Business response:
Pamela - Thank you for the kind words and five star review. We are grateful you have chosen us to care for your loved one.
We had the best experience for my mom's last 45 days of her life. The staff at Oaks at Chanticleer went above and beyond for our family. I would highly recommend this facility to anybody looking for care for their loved ones.
Business response:
Thank you for the five star review. We are honored to have had the opportunity to serve and care for your mother.
This was a nice and friendly community during our tour. They didn't have availability for my loved one at the time.
Business response:
Tony, thank you for taking a tour of our community! We are grateful for the kind words.
The staff members have been very friendly and in the beginning stages they really took away all that stress from us which we really appreciated. When we do get to come and visit the community is always clean and always smells very good. Based on the experience so far we would recommend this community to other families.
It seems like a nice facility, and my loved one is doing well there. However, sometimes it's difficult to get the front desk to answer the phone, and when I leave messages for specific people, I've never received a call back.
Business response:
Thank you for leaving a review of our community. If you would like to discuss any of your concerns with a member of our leadership team, please contact our home office at, (770) 796-5871.
Keep in mind that they are having the same struggles everyone else is with finding help. So they are stretched pretty thin as far staff goes. The staff they do have are extremely friendly and capable. But if your family member has dietary needs, this is not the place to be. They do not honor dietary restrictions - they just feed the residents what they feed them.
The community is doing their job and we do not have any complaints.
Business response:
Thank you for the five star review.
They have been really nice to me. Plus, my husband I feel fits in well with the other residents. He has been sick with pneumonia and covid, which he was sent over to the hospital for and he is much better now. I like that he is so close to the hospital, it is just a few minutes away.
Business response:
Sheryl - Thank you for the five star review. We are grateful for the opportunity to care for your husband.
I rate them a 5 on all categories. They have been really nice to me. Plus, my husband I feel fits in well with the other residents. He has been sick with pneumonia and covid, which he was sent over to the hospital for and he is much better now. I like that he is so close to the hospital, it is just a few minutes away.
Frequently asked questions about Oaks at Chanticleer
How is Oaks at Chanticleer rated?
Oaks at Chanticleer has a 4.7 star rating with 145 reviews.
When is Oaks at Chanticleer open?
Oaks at Chanticleer is closed now. It will open tomorrow at 8:00 a.m.