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Ocean Spa Hotel - All Inclusive
- Hotels
- Cancún, QR
About this business
Location details
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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Staff makes this place. The underpaid staff makes this place.they say tips are included, however since I worked for tips and being from Chicago it's impossible for me not to tip. The staff treats non tippers and tippers almost the same,I wish I could say the same about some people that work the front desk.All in all everyone that works tries to make your stay as good as possible. This is the second time we've stayed here in the last three years and it's only gotten better.
HOTEL PASABLE PLAYA AGRADABLE SERVICIO REGULAR UN POCO DE INCONVENIENTE CON EL CHECK IN
Agradável para descanso Estive por 3 dias neste hotel, por ser all inclusive não nos preocupamos em sair assim procuramos aproveitar todas as amenidades do hotel que incluiu recreação na piscina ou na praia com equipe do hotel, shows de street dance, bingo etc. Também a opção de reserva do hotel para um restaurante fino italiano ou japonês é muito boa. Comida excelente!!!
Poca calidad de todo incluido las instalaciones del hotel se ven un poco viejas, nunca encontramos el jacuzzi el agua de la alberca estaba mu fría, las bebidas alcohólicas que ofrecen son muy corrientes, sol hay una marca de cerveza.. Fuera de eso la gente que trabaja ahí es muy amable
Not for leisure but prefect for taking tours This is not a hotel to enjoy your days drinking with leisure at the beach, but for the price it is a very nice hotel. I booked this hotel to meet with my family and take tours. We had three very different experiences: 1) My brother got a room above the spa, right in front of an elevator, had wall mounted massage shower heads; the room was facing the street and had no balcony 2) mine was facing the garden with a balcony. The room was very standard for any hotel nice and clean, but ... read more
Recepção horrível , desorganizada e sem respeito Tive problemas no check in , com a liberação das chaves demorou mais do que o programado, os mensageiros se enrolaram para não levar as malas e atendimento feito por uma pessoa somente . Horrível
Great time at the hotel in November. We stayed 2 nights in this resort. It’s a great location with quick access to downtown (R2, 12 pesos) and hourly shuttle to its hotel chain (3 other hotels). Sunset Royal Resort has a much better beach we found. This resort has free kayaks, one tennis court and table tennis for rent at no charge. The staff were very friendly, from front desk, to bar staff and restaurant staff. They always smiled and offered tequila to us. We tipped them at the end. Room was clean. Shower hot water was ... read more
Delicious food, good location it is ok for price You get what you paid, food was delicious, the breakfast better than diner , helpful staff closed by bus to Coco bongo , the only bad is the rooms needs update
Nice staff, not very many places to eat. It says 5 restaurants, but does not explain that 2 are only open 2 nights each per week. There are never 5 places open at one time...three to choose from at one time at max.
Frequently asked questions about Ocean Spa Hotel - All Inclusive
How is Ocean Spa Hotel - All Inclusive rated?
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,502 reviews.
When is Ocean Spa Hotel - All Inclusive open?
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.