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Ocean Spa Hotel - All Inclusive
- Hotels
- Cancún, QR
About this business
Location details
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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affordable inclusive Food was good, staff was friendly, small stretch of beach, pillows were flat and uncomfortable.
Business response:
We appreciate your comments, we will take your suggestions into account and hope to have you back soon with us.
Excelente Was wonderfully been there have a pleasant days at the beach
Business response:
We are glad that you enjoyed your stay with us, we hope to have you again with us.
Wonderful service! The food service was impeccable! The waiters anticipated our every wish and sometimes brought us a treat we were not familiar with as well. They remembered our preferences like we were family! Charming and always a smile. The dining rooms offered different foods. The Asian choices were previously frozen and not as tasty as I expected. The buffet had many choices and the food was well seasoned and we found it delicious. Our room was small, but our son's room was a good size and had a table with two chairs f... read more
Business response:
We appreciate your comments and suggestions, we will take them into account to provide a better service in your next visit, a warm greeting to you and your family.
Bueno Está ubicado en la zona hotelera y las habitaciones cómodas
When I checked in, there was an outraged couple checking out. I was told that the hotel needed my passport.. They were rude to me when I refused to listen to their timeshare talk. The room I requested was unavailable so they gave me a room with a hot tub. Unfortunately the hot tub did not work. The food in the restaurant was not very tasty, except for the salad. I won't stay there again.
Family vacation The hotel is ok but is in need of an upgrade. The staff was excellent and everybody was very nice. The waiters and waitresses were great and the sport activities staff was great. The food was ok but they need to change the menu at least every few days. All in all we had a great time.
Business response:
Thank you very much for your comments, we hope you enjoyed your stay and hope to have you back with us
Hotel needs upgrades. Bed sheets were not changed. Food was ok. Bath towels were rough.
Business response:
Thank you very much for your comments, we will work on them and hope to have you back with us
Friendly atmosphere Very accommodating. Friendly staff, just make sure have more than 1 face towel to use.
Business response:
Thank you very much for your comments, we hope to have you back with us
Ocean Spa Greetings! Ocean Spa is a small and affordable hotel that is located by the lagoon area which is more quiet than the main strip near the popular bars. Still, it has a great location and it is basically in the middle of Cancun's main avenue. Public transportation right up front by the bus stop is pretty reliable and they also have shuttles to their other Sunset Hotels that you can enjoy as a guest. Food and restaurants at Ocean Spa are ok and the staff is very courteous and professional (thumbs up!). It has a privat... read more
Frequently asked questions about Ocean Spa Hotel - All Inclusive
How is Ocean Spa Hotel - All Inclusive rated?
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,757 reviews.
When is Ocean Spa Hotel - All Inclusive open?
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.