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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsThe food was not great. Not a lot of variety, same menu every single day. They didn't have many activities so the stay at the resort got boring. I've been at other all inclusive where there is so much to do and the vibe is amazing. This was not it
The staff and facilities were excellent. The food no good at all. There is a lat of room for improvement in the kitchen.
Muy amables todo el personal muy buena atención por Alejandro de recepción muy amable y por el del buffet Ismael muy atentos siempre y por la persona que limpio la recámara siempre muy limpia ningún problema les recomiendo el hotel
A nice property with welcoming and positive staff members. A beautiful location right off the beach. When I checked in they could not locate my Expedia reservation and that they were completely booked up with no information from Expedia. The staff member had me e-mail them a copy of my reservation and other supporting documents. I was asked if I could/would cancel my Expedia and book directly with them. I was told that there was one cancelation and I would be given an emergency booking for a different room. I accepted the ro... read more
Because of the Pandemic, a will give them a break. But, there are better values as I find out.
Excelente hotel so que este año el servicio de buffet estaba un poco pobres
Property does not look like pictures and rooms are very small. Staff is super friendly and helpful.
Property is old no activity. Food are not good
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,581 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.