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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsI like this property. It is the third time I’ve stayed here but I do see signs of wear and tear/decline. I stayed four nights and not once did I have hot water for shower. The staff is always excellent I do have to give special kudos to everyone jumping in to clean up the debris from hurricane Grace!
Beautiful beach, if small. Nice pool and lounge area. However, the food was terrible!!! Bland and almost always undercooked!! Seems as though the chef had no idea what spices were and we were afraid to eat the pork as it always looked raw in the middle. Away from the resort the local food was excellent but when you pay for "all-inclusive," you don't expect to have to go spend a lot of money finding something you can eat that you have to pay more for. The hotel staff were very friendly and courteous but the rep for the travel... read more
Loved everything but the food selection
the staff were all very polite and courteous, I would not hesitate to recommend the hotel to anyone who is in that area.
Excellent staff , friendly and attentive
Muy buen servicio y excelente lugar para la familia
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,581 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.