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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsLovely Place!
The staff were great, property was clean. The pool was not the best, needs renovating, upgrading. Low quality drinks/alcohol. The buffet was ok, but the restaurant food Asian & Intalian were not good. The beach area was very disapointing. Cannot swim in the ocean, too much sea weed. The beach is not swept, cleared as in most resorts.
3rd floor steps not very safe and staff not so friendly service was not so good food was bad
The food was not great. Not a lot of variety, same menu every single day. They didn't have many activities so the stay at the resort got boring. I've been at other all inclusive where there is so much to do and the vibe is amazing. This was not it
The food wasn’t tasty, the best dish were the grilled burgers. Food was cold. Shower and sink water wasn’t hot. It’s very irritating to take Luke warm showers
Hotel was clean and comfortable, however there was no outside seating area to sit for a drink in the evening, just a very small bar inside (15 seats) Food was awful.
Property does not look like pictures and rooms are very small. Staff is super friendly and helpful.
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,502 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.