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Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My husband and I took his work truck to get it clean but when they call us that it was ready you could still see dust in the dashboard and crumbs on the seat. We turned around and spoke to one of the workers and basically told us that if we didn't like the way they "cleaned" the truck to not use their services. First of all, we were not rude about how we complaint and she was indeed very rude about the way she handle the situation. Secondly after trying to make her see our point she continued to say that they don't have enou... read more
Be careful what you ask for. If you ask for a simple oil change they will still give you the more expensive synthetic oil. My husband and I were charged $60 while my son was charged $105. When I called the manager Julio to clarify he said they only do what is asked. Sounds like they knew they could get some extra bucks out of a teenager that didn't know better. His only offer to fix was a discount for next time, nothing to make it better this time. Won't be going back.
absolute nightmare. I'm almost 60 and this is the worst oil change experience I've ever had. pulled into an empty bay and it still took about an hour. they have so many different people doing different things that they forget to do stuff. they didnt put back on the bolt that holds on transmission fluid dip stick. they are mainly there to upsell even when its not needed. stay away from this place
Business response:
Phred, We're sorry your recent experience at our Roseville Oilstop was not to your liking. We cannot locate your visit in our records, so please take a moment and send your contact information to us at guestservices@oilstopinc…, as would like to speak to you about your experience.
Everyone was very helpful and I was never pressured to buy any service I told them I didn't want. They even offered me a free drink! My car is an '84 so it took some unique parts they didn't have, but they went above and beyond to source those parts for me. The oil change was slightly pricey, but I think it's 100% worth it for how great the quality of service is.
Business response:
Thank you, Ashton, for this great review and for trusting 1984 vehicle to us! We'll look forward to serving you again!
Great place for oil change and a quick but thorough checkup on other fluids. You stay in your vehicle while they work. A complimentary drink is offered and a coupon for free carwash too! Friendly staff is a big plus, I recommended this place 100%.
Business response:
Adriana, we are thrilled you had a great experience. Thank you for the review!
First yelp review ever, but just irritated enough to take the time to post this. Upselling interruptions and long wait times I can deal with (I know the drill) but for the third time in a row they slopped oil when changing the filter or draining/adding oil, which then drips onto my otherwise nice driveway at home. Attempts to scrub the stains out are only partially successful. I have asked them the last two times to be more careful, but if that is too difficult at least wipe down spills if they occur. Each time they earnestl... read more
I just left a message on the Oilstop survey request form. It was sent to me after I got an oil change there yesterday. My concern that I want to share today is that Oilstop is falsely claiming that they are using Chevron Supreme motor oil. I requested that oil, in that their advertising seems to indicate that they carry Chevron Supreme oil. They do not. When my oil was drained they offered me an off-brand oil called "MagX" (I think that was the label on the container). I allowed them to use that oil as I was in mid-service a... read more
Business response:
Hi Larry, we completely understand the confusion, and we are sorry to have caused this. Chevron and Havoline oils are one of the brands we carry, but clearly recorded it incorrectly on your invoice. Please reach out to us at guestservices@oilstopinc.com, so we can make this right
Oilstop is fast, attentive, customer-service oriented and keeps you informed with every step from oil selection to filters, from fluid check to ensuring you're 100% satisfied!
They're so all so friendly and helpful!! It's inexpensive but they'll tell you what you need to do to keep your engine healthy. Topped off all my fluids for me during my oil change too. Ten out of ten recommend. Thanks for the great service! My roommate recommended to me, I'll come here forever now. He likes the complimentary beverages lol
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 32,144 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.