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Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely great service. I'll be taking my truck here exclusively from now on. Thanks guys!
Quick and relatively painless. I take both my truck and my wife's car here for oil changes. Never had to spend more than 15-20 minutes total. They have free WiFi and always offer to being a beverage to you while they're working on your vehicle. They're not pushy about add-ons and are always very polite and professional. There's usually a few different coupons available, so search around online and bring in the best one.
So for those whose never been here, I highly do not recommend because they will try and upsell you hardcore. The only reason why I came here was because of I was running behind on time and thought this would be quick without an appt. As I drove up, there was a car in front of me, so I had to wait about 40 min until it was my turn. The only reason for the additional star is because I didn't have to get out of my car. However, I thought I could sit in peace and read my book, but no. They come up to your window asking you 20 qu... read more
Business response:
Billee, We’re sorry your recent visit to our Costa Mesa Oilstop was not to your liking. The main reason we are a drive through business, where our Guests stay in their vehicle, is to involve you in the process. You need to see for yourself, for example, that we have indeed drained your old oil and replaced it with new; that we showed you your air filter and asked, if it was dirty, whether or not you wanted to purchase a new one; that we topped off your car’s major fluids for free and to let you know if we noticed, for exampl... read more
i love this place! the staff is amazing. great service and my car love it too! thanks OS
Business response:
Thank you, Kenny, for trusting your vehicle to us and for this great review!
The employees here need more help. I'm not being rude but they told me they gave limited employees and it was gonna take longer than normal. Other than that service was great. I don't like how they said in the paperwork but not to me I need a new Pcv valve. I know it is brand new. It's about a month old. Also they told me my cooling was at a good temperature rating but on the paperwork it said otherwise.
Very good experience here, Friendly staff, - Didn't take any extra time then necessary for my fluids change Didn't get pushy or bent out of shape cuz I didn't accept some of their recommendations, they just said "ok" and went on to finish the job Great Job - Keep up the good work
Pros: - Stay in the comfort of your own car during service. - Free beverage offered while you wait - Staff are friendly - Coupons are available on their website. - Coupon for free exterior-only car wash off-site. Cons: - Very slowwww for a drive thru oil change. Figure around 45 minutes per car for an oil change. If there are two cars ahead of you, you will probably be here for a couple of hours. - They do try to upsell unnecessary services, but aren't pushy. If you are not sure, just decline and make note of what was offere... read more
Business response:
We're sorry, JK, that your recent visit to our San Mateo Oilstop took longer than you had hoped. Please forward your contact information to us at guestservices@oilstopinc.com, as would like to make this right for you.
Got my oil change and a few other things done! Was in and out in less than 30 minutes. There was like 4 guys working on my car at once, they give you recommendations but aren't pushy if you say no. I'm definitely going here from now on! Also got a free car wash for the car wash place down the street.
Business response:
Thank you, Monique, for trusting your vehicle to us and for this great review! We'll look forward to serving you again!
The service I receive at Oilstop is superior to any oil change service I've ever used. Every single employee I've come across has been friendly, helpful, and never push. I appreciate the fact that customers are able to stay in their cars, are offered a beverage, and get to listen to the fun yelling happening during the service. Tyrone went above and beyond to make sure everything was perfect with my transmission and oil service. He even stood in the rain to double and triple check everything before sending me on my way. I wi... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 34,255 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.