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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.632,184 reviews
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Fred L.'s profile image
Fred L. 
rating
3 years ago

"Home of the Three-Hour Oil Change" Pulled in at 1:10, finally exited at 4:15. Was told they were short-handed, but no one was exercised enough to pick up the pace in order to compensate. See Megan S.'s comments. 

Jim H.'s profile image
Jim H. 
rating
3 years ago

I've been taking my vehicles to this location for at least 15 years. I've had six Toyotas, to include my latest, my 4Runner, my pride and joy. Kenroy and Kat are amazing! There are closer, and cheaper places, but nowhere in Tucson matches the professionalism and efficiency of this Chevron Oilstop. Kudos to the entire team. You guys have my business until my dying breath. I'm the founder of the Tucson 4Runners, and I'm always singing their praises on our Facebook page. Jim J. Martin Harris Photography www.JMartinHarris.com Tu... read more

Business response:

Jim, thank you for the amazing review! We agree, Kenroy, Kat and the rest of the team are excellent! 

Mb S.'s profile image
Mb S. 
rating
3 years ago

They gave me a bottle of cold water while I waited. The employees are nice. I come here when they have discounts, like holidays and cyber Monday. Otherwise it is very expensive. 

Rob R.'s profile image
Rob R. 
rating
3 years ago

I used the dealer for years. I finally had enough of the dealer's poor service and awful care of my vehicle. I thought my vehicle was on its last legs at 50,000 miles. Then, I had the best experience at Oil Stop. I stayed in my car and they showed me every oil and filter that needed replacement compared to what the oil/filter should look like. No pressure. Simplicity, transparency and value. 

Business response:

We appreciate the review Rob! 

Mary Rita S.'s profile image
Mary Rita S. 
rating
3 years ago

Had my oil/filter changed here for the first time today. Greeted by Jackie, who offered me a soda while I sat in my car, waiting for the tech to start. Josh asked several questions & was courteous, friendly & downright jovial. Leonardo made quick work of the oil change & reviewed every step with me as he proceeded. Meanwhile, there's all this funny banter going on between the other techs, something I've never witnessed before in a auto garage! They all seemed to be delighted to be working on cars on a Saturday afternoon. I w... read more

Business response:

Mary, we appreciate the review and are glad you enjoyed the experience! 

Rebecca G.'s profile image
Rebecca G. 
rating
3 years ago

One of the best experiences you can have while getting an oil change! The employees here are extremely nice! They offered me something to drink while I waited, explained what they were doing, and overall it was some of the best customer service you can receive. Not only are they respectful to be but to each other as well. A wonderful establishment, highly recommend! 

Scott L.'s profile image
Scott L. 
rating
3 years ago

This is a new business and they are terrible. Don't tell me that the oil service is $59.00 and then inform me that it only covers 5 quarts - my car takes 6 - and then you tell me i have to pay extra for the filter? You are guaranteed to have to pay an extra $20 bucks beyond the quoted price to get out of here. It is absurd. I had to use a $25 coupon in order to be able to pay what i was actually quoted. GOUGING. That is all it is. The people are nice, but they spend the whole time just trying to upsell you and it is annoying... read more

Business response:

Scott, We’re sorry your recent experience at our new Roseville Oilstop wasn’t up to the standards you were expecting. Please note that most, if not all, quick lube oil change businesses offer 5 qts of oil, as well as an oil filter (if a special oil filter is involved, most will charge you the difference between the cost and the dollars allocated for a filter in their oil change package). Oilstop offers the same 5 qts of oil in all its packages. When you stop by an Oilstop and have some mileage on your vehicle and don’t recal... read more

Markus R.'s profile image
Markus R. 
rating
3 years ago

I've been going here to a long time. They are very expensive. But I have started bringing in my own oil and have them install it. The price comes out to be much cheaper. 

john s.'s profile image
john s. 
rating
3 years ago

This place went downhill fast. Poor customer service, short-staffed: I have gone there twice in the last week, but have long wait times even when there's a couple of cars being serviced. Most of the young staff seem not interested in being there. 

Business response:

John, We’re very sorry your recent experience at our San Mateo Oilstop was not up to the high standards we’re known for. Please forward your contact information to us at guestservices@oilstopinc.com, as we would like to make this right for you. Looking forward to hearing from you. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 32,184 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.