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Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have gone here since they opened. Service has usually been very good but I will say that their prices have steadily been increasing. A full synthetic oil change will set you back $109.99 when the 5Qt jug at any local store is around $25. I understand the cost of labor but not to the 400% range. The only other thing I will say about them that is negative is that the oil changes used to be much faster. It's not Covid it's the endless add ins they offer about every 2 minutes throughout the oil change. When they began years ag... read more
Love this place. I used to put off getting oil changes (terrible I know) but since this place I haven't had one overdue. They are polite and just tell you what they see you might need and how much it costs. It is up to you and you don't feel pressured. Was in a long line and still got out in under an hour.
I drove in and was helped right away. I was addressed by my name and assisted by Matthew, Anthony, and Cory. They were thorough, respectful, and professional. They offered additional services but did not pressure. I was able to use a Yelp coupon and saved $15! I was in and out in less than 30 minutes. Overall, I was satisfied with the service and will definitely come back.
I wasn't going to post this, even after speaking with the District Manager. But I'd feel more guilt if I didn't. the hard up-sell is quite accurate. Had a couple of friends here before in past year or so with pretty similar stories. but worse is that the discriminate LBGT or any other people they can see physically associated with it. ON 3 separate instances I was told my car couldn't be serviced because they were "missing the part". The 1st time I went in a hispanic guy came saw my makeup, made a gesture towards one of his ... read more
This place is a joke! Sold my girlfriend a coolant change when she didn't need one and extra $200! They take advantage of people who don't know about cars! I will never go back to this place!
I wanted to share that I had a great experience at Oilstop in SR yesterday. Super professional and for someone like me who is less than great about keeping up on things.. they made sure my tire pressure was perfect--it hadn't been. They checked all the fluids, they cleaned my window and changed the oil. Yes there is some up-selling but I didn't feel pressured. I was even offered a beverage and they called me MISS and not Ma'am lol... all of this and I didn't even have to get out of the car. I'm due to have my transmission fl... read more
This place was awesome! Very friendly and helpful employees. Even though we came in about 15 minutes before they closed they still let us in and gave us beyond excellent service. We came in for a change oil and left with a clean car, pumped tires, and a new oil cap/drain plug for free.
I have becoming here's since I had my daughter because getting oil changes as a working mother is impossible. I usually have no problems they are quick efficient and kind. I could do without the upgrade pushes but other than that we love it. Until today. I pull up at 8:05 to get a quick oil change after dropping my daughter off at school before my work meeting and they were nowhere to be found. Waited 30 minutes, checked all the signs, websites, to ensure we got the 8am open time correct and we did. And still no one came. Su... read more
Business response:
Ashley, We certainly apologize for the wait you experienced at our Monrovia Oil Stop the other day, and I can understand how it feels to show up early, believing you'll be quickly in and out. Unfortunately, the staff member, who was to open the store on the day your arrived, discovered he did not have the key and had to wait for the Manager to bring it. I spoke to the Manager who related to me, even though you had been waiting for the store open, that he was able to service your vehicle. This is the first incident of not bei... read more
I moved here from the south, you know where southern hospitality is just a normality. It was a huge fear of mine that I would not experience the service I always had given to me in the south here in California. The first oil change experience I had here was terrible in San Francisco. But this place. My goodness, what a service! They gave me water waiting in the hot sun, cleaned my windows, were very polite, didn't force me to wear those stupid face masks either. And they filled my coolant free of charge! They checked all my ... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,530 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.