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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
Your process for submitting a claim online worked great, response by both Old Republic and the service provider was quick, and the service provider did a great job! Couldnt ask for more!
Business response:
Hi, ****. We appreciate the kind words and are glad we could provide you with a positive experience! ~**************
My pool filter needed to be replaced. The authorization took a few days to be approved after the contracted person submitted it but then the job was done timely. The person taking my initial call was nice and understanding. The technician took care of the problem and all worked out.
Business response:
Hi, April. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
Very convenient! So easy to do everything online and the service provider was excellent
Business response:
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~**************
Old Republics customer service is always excellent as are their vendors.
Business response:
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~**************
I love ORHP IT it has help relieve stress my last two calls where ??
Business response:
Hi, *****. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
Excellent service work with excellent timing. From first request for service to vendor showing up was quick and efficient.
Business response:
Hi, ******. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
Old Republic is a great home warranty company. Everytime I called them with an issue they quickly had it taken care of. Their customer service is outstanding.. Everyone is very helpful & courteous. One time I had a plumbing issue. They couldn't get a hold of a plumber in my area;. So I got a plumber and they approved the issue. I had to pay but they reimbursed in a very timely matter. I am definately keeping Old Republic Home warranty. I also refer them to everyone I know
Business response:
**********************. Thanks for taking the time to share your positive experience. We truly appreciate it! ~**************
Amazing company, friendly, professional and very knowledgeable, I would have given 5 stars and this was not really their fault, but my first experience with them was with an extremely terrible plumbing company, that did nothing but made things worse, It was my hot water heater and I was out of hot water for over a month or more. I would be wise if they would make sure that the contractors could actually do the job. Overall great company.
Business response:
Thank you for taking the time to leave a positive review, *****. We take your feedback seriously and will ensure that it is addressed. ~**************
Old Republic was helpful to put us in touch with the service providers, but they don't really follow up with them... it takes days for me to schedule etc. When I mentioned this to them, they just said that they cannot do much about it. In a sense, they did the work of connecting me to the service provider and doing the reimbursement (minus $75). But the quality of service was not very good. On the plus side, they did not dispute that the washing machine was broken. I am grateful to them for handling that smoothly.
Business response:
****, thank you so much for taking the time to provide your review. Please accept my sincere apology for the lack of communication by the independent Service Provider. We will reach out to you regarding this issue and hope to assist. ~**************
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 4.9 star rating with 4,115 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.