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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food is always delicious and our server Devon is amazing every time we go!
This was my second visit, we was served our appetizer. We order a couple filets med/well, we knew it would take awhile. About an hour or so our waiter came over and ask if we ever got our food. Well of course we haven't. They reason was given that our ticket had gotten lost. Sorry to say that so far I haven't been impressed about the place. We where their to celebrate my Birthday, I had an out of town guest.
Business response:
Hi Lula, thank you for the feedback as this is how we grow as a concept. Our goal is to provide the best guest service as possible. We failed to meet the expectations and we do apologies. Please private message us with your contact information and we will have someone get in touch with you regarding this matter. We hope to see you soon on your next visit to Oliver's.
Food-Excellent (A+) Price-$$$$$ Service-A (a lot of wait time)
Business response:
We are so glad you enjoyed Oliver’s food! Wait time is a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Hope to see you again soon!
Food was amazing but it took a while to get. The environment was fun and the staff were very friendly.
Business response:
We are so glad you enjoyed Oliver’s food! Wait time is a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. Hope to see you again soon!
Our waitress Gisella was amazing she gave great recommendations and very professional . The food was awesome we will be back. They went above and beyond to make our 23rd wedding anniversary feel special. We will definitely be back and will refer others Thank you Oliver’s chop house
Best meal I have ever ate. Very classy place. Our waiter Devin Mattingly was the best. The hot tea was my favorite! Will definitely recommend it to all my family and befriends! Great job guys!
Business response:
So glad that you enjoyed Devin, he is a wonderful server. We are also happy you and your family enjoyed Oliver's! Our whole team works very hard to keep our customers happy, but we can only do it with amazing customers like you. See you soon!
It was our 35th Anniversary, and our food was so good. We had the NY strip and it was cooked perfect. Oh the crab cakes are to die for, so tasty as good or better than the ones we always get in Maryland. Waitress very accommodating and pleasant. Thank you for a delicious meal.
Business response:
Hi Angela, Happy 35th Anniversary! So glad you enjoyed your dinner at Oliver's.
The wife and I ordered wedge salads, but we found the deep fried bacon difficult to enjoy with our salads, bacon pieces would be better. We both ordered filets, both were cooked correctly and were very good. I was disappointed there was not a baked potato option, my wife enjoyed the mashed potatoes. For the price I was not impressed.
Business response:
We are so glad you enjoyed the filets, but of course we wish your visit would have been perfect. We promise we will be adding a baked potato to our menu on our next reprint. It is a steakhouse staple to be assured. Oliver’s was designed to provide higher end food and experiences and requires us to price them similar to other fine dining establishments. We are also known to serve excellent food at Lil Wagner’s and Railbirds which are both priced lower. We hope to see you again.
Steak was absolutely amazing!! It melted in your mouth. There were 3 of us for dinner. After 2 glasses of wine, 4 bourbon cocktails, 4 Perrier bottles along with our meals it was $450 with tip. It’s a bit on pricey side but well worth it for our son’s birthday dinner. Service was top notch. Quiet atmosphere. Highly recommend!!! We will definitely come back.
Business response:
Hi Fryefam, we are so glad you and your family enjoyed Oliver's! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Oliver’s was designed to provide higher end food and experiences and requires us to price them similar to other fine dining establishments. The steak is always a big hit. We are happy you were enjoyed the every bit of it. Happy Birthday to your SON!
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 627 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open at 5:00 p.m.