Omaha Steaks

1.9

Meat Shops
Robinson, PA

About this business

Restaurants Meat Shops

Location details

265 Settlers Ridge Center Drive, Robinson, PA, 15205, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

1.9287 reviews

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Allen P

2 years ago

Allen P. My online order was not exactly what I received but the customer service rep was very helpful and my situation was handled quickly, efficiently and satisfactorily. The ribeye filets are delicious, very tender, juicy and tasty. I will be ordering more.

Business response:

Thank you for your review. We appreciate your feedback and are glad to hear your inquiry was resolved and you're enjoying your Ribeyes. Thank you for your business and we look forward to serving you soon!!

Jay L

2 years ago

I received a gift box for Christmas. When it arrived, the styrofoam cooler was damaged. The dry ice package keeping the meat frozen was intact, but I could not be sure that some of the packages had not thawed in transit. I called customer support. They were open on the weekend and returned my call. They told me to keep the gift box, and that a new replacement box would be shipped ASAP. I am a satisfied customer.

Business response:

Thank you for your feedback. We are disappointed to hear about your delivery experience, but glad to hear your replacement shipment has been taken care of. We appreciate your business and we GUARANTEE you will love our products. Happy Holidays!

David'/ C

2 years ago

First buy In a long, long time so far have enjoyed the meatballs which are trulyou need.//'

Business response:

Thank you for your review. We appreciate you being part of the Omaha Steaks family and look forward to serving you again soon! Happy Holidays!

Jewell H

2 years ago

Yes a bit pricy. Beef/steaks are great and better be for the price! Rest I've tried was good. Custom service sucks!! Don't ask for the delayed Christmas delivery, they'll ship ahead anyway! Shouldn't offer it if they aren't going to honor it!!!

Business response:

Thank you for your feedback. We apologize for any misunderstanding regarding Christmas delivery. With Christmas delivery, order delivery will occur within 10-15 business days of Christmas. You can select a custom delivery date for an additional fee. We appreciate your business, and hope your gift recipient enjoys their gift. Thank you.

Sandra M

2 years ago

Have eaten Omha steaks for more years than I care to mention, there is no question their meats are great! I want to point out the desserts. I cannot say enough about the Chocolate Lava Cake I just tried. If you like flourless chocolate cake in high end restaurants---you will love this dessert. I often choose a restaurant because of their desserts. So I ordered all of Omaha's desserts to taste test and I cannot say enough about my first test. Great to serve at a dinner party--a few raspberries on top with whipped cream on the... read more

Business response:

Thank you for your review. At Omaha Steaks, we work hard to deliver an exceptional experience for our customers. We appreciate you being part of the Omaha Steaks family, and we look forward to serving you again soon!!

Daniel M

2 years ago

As of today based on previous orders and their customer service response, I give them a 4.9 star. Nobody is perfect. But the company stands by their products, including packaging and delivery 100%. Dan M., ******** **

Business response:

Thank you for your feedback. We appreciate your wonderful comments and are so glad to have you as part of the Omaha Steaks family!! We look forward to serving you again soon! Have a wonderful day.

Ken W

2 years ago

I have to admit that for years I have been skeptical about ordering steaks/meat online and having them shipped in. My fear was that I would be sacrificing for the tenderness of a local steak from my butcher or fine steak house. Just being honest. I sent my first box to my son this past week and they tried the filet mignon the next day (Friday 10/20). BOTH my son and daughter-in-law texted me and my wife and told us it was the BEST steak they had ever eaten! Even better than their top fancy steak house over in Huntsville, Al.... read more

Business response:

Thank you so much for your review! At Omaha Steaks, we work hard every day to deliver an exceptional experience to our customers. Welcome to the Omaha Steaks family, and we look forward to serving you again soon!!

Frank S

2 years ago

We have enjoyed Omaha Steaks products and like to share them family, especially those living far away. I recently placed an online order for my daughter in Texas and somehow it got misdirected. I called customer service and was fortunate enough to get Patricia who was happy to listen to my concerns and explanation. She offered me the options available and we were able to correct the error. She didn't concentrate on who was at fault but on how to fix it. Thanks Patricia for your help and understanding.

Business response:

Thank you for your review. We appreciate your business and the opportunity to serve you. Please let us know if you need any further assistance. Have a wonderful day!

Cindy D

2 years ago

Happy with my steak order However I received a $ 150 wine voucher with it and it can’t be used in the state I live in. Why send me something that is useless in my cooler ? I honestly think the company should make it right because there are vouchers that can be used in Alabama.

Business response:

Thank you for your review. We insert marketing offers in our coolers from various partners that we believe our customers would enjoy. Often times, customers send gifts even if they are not able to take advantage of the offer. We apologize for any misunderstanding and we appreciate your business. Thank you.