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We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more
2 Pine Lakes Parkway North, Ste #5, Palm Coast, FL, 32137, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If you are on the fence, as I was, about switching to OnlineHearing.com, take the plunge. From my initial consultation call to after care follow-up, you will not find a more responsive, thoughtful, knowledgeable and customer-focused group of people to work with than OnlineHearing.com. I have worn hearing aids for 9 years and live in rural Maine. OnlineHearing.com is so much more convenient and so much less expensive. I saved well over 40% on my new hearing aids and the support I have received is absolutely second to none... read more
Great product, great price and follow-up was excellent!
Pre-sale, sales and fulfillment were prompt and very professional. However, the programming was not as requested and I was not contacted about any problems. (I'll resolve the programming requests with my audiologist.) Yes, I'd return, but with more clarity around the programming.
You we're professional and very helpful
It was good except the product was on back order a long time. I had told everyone that I would like them back because I had 12 people staying at my house for 1 week. I did receive them finally during the week of my reunion.
Business response:
We're sorry about that Bob, I'm glad we were able to get everything worked out though and that you're liking the hearing aids! Feel free to give us a call if you need anything else
Your help was very friendly, professional and patient. Thank you!
Business response:
Our Pleasure Leona!
The customer service I received in ordering my hearing aids was exceptional! Received excellent support in selecting my devices, fully answered all of my questions about the product, and provided ongoing status of my order. My new hearing aids were delivered several days before I expected them and the package contained everything I needed to prepare and use them. In addition to having a very competitive pricing and payment plan their customer service was much better than other suppliers i considered for this purch... read more
Business response:
Thank you very much Gary! You have been a pleasure to work with and I'm so glad we could help you out. If you ever need anything from us, please don't hesitate to reach out
I like the concept of online programming and adjustments. I was pleasantly surprised with the initial programming results and believe it to be as good as those I have received in an audiologist's office. There are still many adjustments to be made to give me better hearing results but I am encouraged so far.
Business response:
We're looking forward to helping you out John. I've had a pleasure working with you so far and am confident we're going to get you hearing even better!
Cost and delivery online beat audiology clinic hands down. So far, so good. I’ve only had them a few days so can’t comment on long term warranty or service. Customer service thus far has been great. We were shipped an incorrect accessory but they were very prompt to correct the error.
Business response:
Thank you Jeff, we apologize for that initial mistake but I'm glad we could make it up to you so quickly. If you need anything else, please feel free to reach out
Online Hearing has a 5 star rating with 405 reviews.
Online Hearing is closed now. It will open tomorrow at 9:00 a.m.