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Online Hearing
- Hearing Aid Providers
- Palm Coast, FL
About this business
We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more
Location details
1000 Palm Coast Parkway Southwest, Ste 109, Palm Coast, FL, 32137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your help was very friendly, professional and patient. Thank you!
Business response:
Our Pleasure Leona!
The customer service I received in ordering my hearing aids was exceptional! Received excellent support in selecting my devices, fully answered all of my questions about the product, and provided ongoing status of my order. My new hearing aids were delivered several days before I expected them and the package contained everything I needed to prepare and use them. In addition to having a very competitive pricing and payment plan their customer service was much better than other suppliers i considered for this purch... read more
Business response:
Thank you very much Gary! You have been a pleasure to work with and I'm so glad we could help you out. If you ever need anything from us, please don't hesitate to reach out
I like the concept of online programming and adjustments. I was pleasantly surprised with the initial programming results and believe it to be as good as those I have received in an audiologist's office. There are still many adjustments to be made to give me better hearing results but I am encouraged so far.
Business response:
We're looking forward to helping you out John. I've had a pleasure working with you so far and am confident we're going to get you hearing even better!
Cost and delivery online beat audiology clinic hands down. So far, so good. I’ve only had them a few days so can’t comment on long term warranty or service. Customer service thus far has been great. We were shipped an incorrect accessory but they were very prompt to correct the error.
Business response:
Thank you Jeff, we apologize for that initial mistake but I'm glad we could make it up to you so quickly. If you need anything else, please feel free to reach out
I've had multiple hearing aids spanning 20 years, and only Online Hearing has allowed me to get top-tier devices that perfectly suit my lifestyle and work needs. They offer the best pricing you'll find anywhere, and outstanding support as well - in my experience they've been BETTER than the audiologists/ENTs I've used, and they've saved me thousands of dollars as well.
Business response:
Thank you Al! That's a very kind review and we strive to not only save you thousands, but also provide even better service than some of your local providers. Glad you have enjoyed our service and we look forward to helping you out in the future
I currently wear a Phonak 90 and am looking to upgrade my hearing aid to a Phonak Audeo M Marvel M90-312. Based upon this, I am somewhat sophisticated as a second-time purchaser. Matt of Online Hearing has been assisting me, and I consider myself fortunate to have his expertise. He has been very patient, knowledgeable and understanding. Online and Phonak should be proud to have him represent them. I live in CA and without hesitation would recommend Online Hearing.
Business response:
Thank you for the review Robi, it was a pleasure speaking with you! If you ever need any more help in the future, feel free to give us a call -Matt
Knowledgeable, friendly, competent service describes my experience with Online Hearing. I was very apprehensive to by online. What product quality and service would I get? Well, I found that they handle all the major brands I had been familiar with, and by sending them a recent hearing test, they could program my choice to my needs. After one fitting adjustment, I am very satisfied, and I saved almost.$3000.00. Don,t be afraid, give them a try.
Business response:
We appreciate the kind words Larry, glad we were able to help you out and if you need another programming session, let us know and we can get something on the books.
Found Online Hearing while browsing the web. They carried the Phonak aids I wanted and at a terrific price. I spoke with Joe, who was knowledgeable and patient and ordered the aids. They arrived as promised and Joe tested my hearing remotely and remotely programed the aids. I had some additional questions and needed assistance setting up an online account with Phonak with the assistance of Joe and Matt. They've been very professional, helpful and patient and I highly recommend them.
Business response:
Good Morning Aram, Glad we could help you and you are happy! Thank you for trusting us . I know people are hesitant with doing this online but as you found out we are here to help and save patients a lot of money.
Awesome Experience today thank you
Frequently asked questions about Online Hearing
How is Online Hearing rated?
Online Hearing has a 5 star rating with 392 reviews.
When is Online Hearing open?
Online Hearing is open now. It will close at 5:00 p.m.