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Fibernow
- Telecommunications
- Coral Gables, FL
About this business
We own, manage and operate fiber optic communication systems for the delivery of digital infrastructure services used by multi-dwelling units (MDUs) and/or multi-tenant properties including homeowners’ associations (HOAs), condominium associations (COAs), apartments, student housing, hotels and municipalities (each a Bulk Community) as well as individual residents within a Bulk Community. We aim to establish local fiber connectivity, bridging the digital divide. Paving the way for local economic growth, promote sustainabilit... read more
Location details
1360 S Dixie Hwy, Suite 200, Coral Gables, FL, 33146, United States
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Id like to commend ****** at Fiber Nows technical support for the way he handled my internet streaming issue. I still have a few issues to work with my streaming service but my internet connection is no longer the issue. That was Wednesday of this week - he was off Thursday - but early Friday he checked on the issue again to make sure thiings were still working. He volunteered that he had been with OpticalTel - Now Fiber One for 7 years. They are lucky to have empployees like him - Im sure hes a valued resource!
Been a customer over six years. Absolutely in love with product and customer service. I am my neighborhood go to guy for cable problems. Blows me away when people offer lousy reviews when it is not the company's fault. In six plus years of helping neighbors two/three times per week there has been less than five times TOTAL that the problem was with Opticaltel/Fiber Now. 363 units, two three times per week, but only four to five company faults!I give a class every January in ********* and all are welcome at no charge.
***** did an excellent job explaining the systems and the service. I appreciate the follow up via email with step by step instructions for everything. I am very impressed with *********'s service.
***** ******** did a great job explaining the remote at our briefing at **************** on April 14, 2025
Was very informative. I will probably attend the next class just to refresh myself. Opticaltel was been very accommodating to us. I would suggest that they have a picture of the remote for the presentation. The support representatives very nice and try their best to help retirees who r not totally computer literate
Excellent presentation today. Learned a lot having only had the new system for just going on 2 weeks. Most questions answered in a way that made it easy to work the controller. Appreciate your time in coming out to go over the new system. **************
Overall good presentation. Although a picture of the remote that you could point to would have been more helpful. The presenter mixed up the button names she was talking about several times. Confusing to many people. Opticaltel streaming has a way to go compared to other streaming platforms. I hope we will see some improvements.
I don’t know how she does it but Tanya handles a group of old with humor and still gets the point over, thank you *************** **********
Excellent customer service. Thank you to ******* for the great work at Midtown *****.
Frequently asked questions about Fibernow
How is Fibernow rated?
Fibernow has a 3.9 star rating with 1,667 reviews.
When is Fibernow open?
Fibernow is open now. It is open 24/7.