Pacific Veterinary Hospital

Meagan F. 

on Yelp

4 years ago

We used to love this place. As of lately it's absolutely rude front desk personnel if anyone even answers the phone. Trying to do a simple task such as ordering your dogs food seems to be too difficult for this staff to handle. Piss poor service. We will be taking our business elsewhere! Don't go here! 

Robert M. 

on Yelp

4 years ago

After taking various pets to Pacific Veterinary Hospital for over 25 years, this happened: our dog was attacked at a dog park, and although I couldn't see any obvious wounds, I called and asked if he could be looked at. No, was the answer. A curt No. When I explained the situation, I was told that even if they had an appointment, we would have to go to an emergency vet. OK, I said, Where is there an emergency vet, I asked. "You can Google it." End of call. If that's your idea of compassionate service, then this is your place... read more

C B. 

on Yelp

4 years ago

My family has been taking our pets to Pacific Veterinary Hospital for more than 50 years. We have always been very happy with the care our dogs and cats received and we have been very satisfied. However, recently the office staff made a serious scheduling mistake that means we will have to postpone treatment for one of our cats. This will also cost us extra money. While the scheduling mistake was annoying, the real problem came after, when the office person who contacted us was extremely rude. She lied about what had happe... read more

Natalie F. 

on Yelp

4 years ago

My husband and I recently moved to Portland from Seattle and were searching for a new a vet. We located one close to the neighborhood, Pacific Veterinary Hospital. The first time my husband went to PCV, he stated the receptionist was very rude and we gave her the benefit of the doubt since everyone has bad days. However, when we returned for the second time (this time it was I who has the interaction), the receptionist was extremely discourteous and unpleasant to speak to. There were no salutations, didn't want to explain wh... read more

Tom H. 

on Yelp

5 years ago

Not sure why the people answering the phones here have such disregard for their customers but they always seem annoyed when I call. Quite the contrast to the vets, who always seemed so nice. Unfortunately my rabbits Dr retired and they're no longer able to fill his prescription, which is unavoidable but they still handled it very poorly. Instead of giving me notification so I could get a new vet lined up before my rabbits prescription ran out, I had to find out when calling for a refill. Supposedly they stopped seeing rabbit... read more

Kristin P. 

on Yelp

5 years ago

I am so disgusted with the way I was treated. With the way my missy was turned away when the time had come to put her down . They had no time . Unbelievable ! They were rude on top of it . I have taken my pets there for years . Fortunately my daughter contacted her vet and they were able to accommodate our needs . I would never return to this clinic and highly recommend you don't either 

S K D. 

on Yelp

6 years ago

I have been a client of Pacific Veterinary since 1997 and without exception they've been predictably reliable and provided the most compassionate and high quality care I've ever seen from veterinarians (I was raised on a farm with lots of animals). The vets are extraordinary!. They understand pets are like family, are flexible, offer choices and consistently collaborate and communicate effectively re the recommendations for care! I contacted them in tears this morning as my cat had a severe trauma to his tail and needed imm... read more

Bryce R. 

on Yelp

6 years ago

I could never recommend this Veterinary office to anyone. They have a free initial consultation advertised on Yelp. When I arrived I mentioned the deal and was told to leave a review. I composed a review while waiting in the exam room. When the visit was done, I mentioned this to the clerk and showed her the coupon, which I took a screen shot of. I was told that she would remove the 68$ exam. Next I got a bill for around 300$. I did not ask for a receipt because I felt they were trustworthy. Was this naive of me, yes. Does m... read more

Sarah C. 

on Yelp

7 years ago

I established residency with PVH out of the convenience of proximity considering that I am a very aware pet owner that seeks medical attention for their beloved pup for symptoms that others may consider minutia. After having moved across town, I chose to continue to use them as my veterinarian of choice because of an assumed investment in both my pup and my well being. It had been a tumultuous few weeks for my pup and me after emergency bladder surgery and the diagnosis of a rare disease that left him with a finite diet and ... read more