Pacifica Senior Living Sterling

Jeff 

on AplaceForMom

a month ago

The lady who worked with me was awesome. She was engaging, personable and honest. The facility itself does not meet my needs. The building and infrastructure are old and tired. Window seals were broken so windows were cloudy. The rugs were clean but stained (in places) and outdated. The whole building needs a major renovation. I am also looking for an independent living option which they did not offer. I wanted full kitchen and laundry in the room. 

Ed 

on AplaceForMom

2 months ago

We found Pacifica Sterling to be the best value in the area. The move-in was smooth and easy. The community is small; staff and residents show genuine care for each other. The facility is not new, but is clean and will maintained. The planned meals vary in style from day to day and quality is always good. Residents have options if the planned menu is not to their liking. There is always something happening; musical performances, games, exercise and shopping opportunities. Levels of care has been adjusted (up and down) as Mom... read more

Anonymous 

on AplaceForMom

3 months ago

Only issue we had all year was related to details with medication management. My MIL has meds given 5-6 times/day. However they addressed all of my concerns and did their best to make some changes. The staff are also great with sharing information and follow through. The meals and dining - great span of time frames. And regular menu options always available. MIL complained some about not having many fresh vegetables and salads? She loved all of their deserts. Hard to find any options for what she paid which was [fee removed]... read more

Anonymous 

on AplaceForMom

3 months ago

They are great, but very busy. Over communicate. Don't wait for them to get back to you. There are also people there who have done very interesting DC things, although that is of course specific to this one location. It seems like the residents of the community are a very interesting mix of people (a few still work, for instance) which I thought was a good reflection on Pacifica and a nice experience for my Mom. 

Rebecca 

on AplaceForMom

3 months ago

I had a terrific visit with Sales Director[name removed]. She went above and beyond with her insights, recommendations, and additional resources. She's very adept in leveraging her professional experiences to guide others forward. She rightly referred to herself as more of a councilor than sales person. I left feeling upbeat and better informed as I navigate through arrangements for my mother. 

Anonymous 

on AplaceForMom

4 months ago

[name removed] and other staff members were very nice and polite. [name removed] went out of her way to get me the correct resources for my needs. 

Anonymous 

on AplaceForMom

5 months ago

EVERYONE that works at Pacifica are there because they love theatre they do. The sales director is resourceful yet extremely kind and careful while assisting us with making the best decisions for our uncle. All of the directors and Pacifica staff goes above and beyond to ensure that our uncle’s needs are continually met and highly quality care is always delivered. Pacifica is professional and strongly adheres to State/Federal laws and regulations. We’ve experienced Pacifica’s efforts to keep our uncle’s safety a priority and... read more

Lara N 

on AplaceForMom

6 months ago

This facility has a great staff that are warm welcoming and helpful! Our mother has thrived since being there nearly a year. Our mother has made many friends and is enjoying herself! Highly recommend! 

Josh R 

on AplaceForMom

7 months ago

I visited Pacifica for a tour and enjoyed my visit. I didn't experience everything in the survey, but had no problem seeing my mother living in a place like this. [name removed] was a welcoming host and answered all my questions. She reached out to others for answers where needed.