This profile has been claimed by the business owner or representative.
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Staff is knowledgeable and patient while explaining the process to non solar folks ! I feel that I have up to date equipment and Palmetto will keep my system current and working properly.
The company it self it is very good. Customer service are very knowledgeable and very cooperative. I do not have any issues with palmetto. My only issue that I have going solar is that I am paying more for solar. Before going solar I was paying between $80 to 120 in light bill. On solar I’m paying close to $140 and about $13 light bill. So it was an increase in my energy bill. Other than that palmetto is a good company to go solar
Business response:
Israel, thank you for sharing your feedback with us. We use the utility bills you provide to build the right sized solar system to try and offset your annual consumption. We would be happy to do an audit on your account to see if we can help you find more ways to save money. Just send copies of the last 12 months of your utility bills to help@palmetto.com and our team will review them and get back to you.
I was thrilled in my experience getting my solar panels installed. I got clear explanations at every step of the process. None of it seemed over my head. All of my questions were answered. I had regular follow ups as the install went thru permitting and install. Even when small things came up, it felt like a priority to them to get it handled quickly to resume smooth progress. I’m buying a second property and plan to use them again for this other property also.
Business response:
Thrilled to hear how happy you are Ms. Warren! And, we would gladly help set up another solar system for the home you are purchasing. Just let us know when you are ready. Cheers!
I have worked with many contractors the past year, remodeling my home. Palmetto is one of only two that delivered exactly what they stated. I am very please with the work, communication and follow up with Palmetto. From start to finish the materials workmanship and communication has been over the top. If you are looking for a company to provide solar for home I would recommend Palmetto above all others. Even after the job was completed and I was up and running, the communication continued. I was contacted, wanting an evaluat... read more
Business response:
Ken, thank you for taking the time to share your experience! Getting your feedback is incredibly important, as we strive to be the best at what we do and want to know when we fall short, and when we hit it out of the park. We'll gladly take your five stars, thank you!
We are a build partner for Palmetto Solar in Massachusetts. We build a lot projects for Palmetto on a monthly basis. I get to see customers feedback first hand. Palmetto's communication with us and their customer's is excellent. Their customers are well informed an excited for us when we show up to install their system. They have a great team who is responsive when needed. They are consistently striving to improve everyday. We are proud that our team has the opportunity to work with Palmetto Solar. I would highly recommend ... read more
Business response:
Paul, thank you for your kind words. We are proud to work with you and your team and know our customers are always in good hands on installation day. Thanks for being part of the Palmetto family.
Work was done very well and on schedule. Would highly recommend.
Business response:
Thanks Kevin! Appreciate the kind words. Here's to decades of energy savings, lower utility bills, and helping to fight climate change!
The experience with Palmetto was excellent!!! The workers was on time and did a beautiful job. The electrician was so nice. Everything on my yard was Clean. I would recommend this company To my friends and family. They keep me informed Of everything
Business response:
Glad to hear everything went well with the installation and you have been happy with your experience going solar!
We are so happy that we took the step and moved forward with this solar system installation. We are very satisfied with the work done by Palmetto. The timelines of the installation as well as bringing it online. Thank you Palmetto, it feels awesome to see a $0.00 or -$x.xx electric bill from the grid. We can't wait to see some more $$$ incentives.
Business response:
Appreciate the high marks Dominick. Thank you for doing your part to help fight climate change and enjoy the savings on your utility bill for years to come. Cheers to you!
From the first time meeting with the sales rep, to all the other follow up contacts and question calls I placed, everyone was very pleasant and extremely helpful. All the numbers worked out just as I was told. No hidden costs. I can't believe the installers came out and removed the snow from my roof to install the panels. Everything was left neat and clean after install. The system seems to be working as advertised. I get weekly reports from my electric company on how must I use. After the first week the system was on, the r... read more
Business response:
We appreciate you sharing your experience with us Jim, and thank you for the 5-star review! We are sorry to hear you missed the installation, but we might be able to find a few of the photos taken that day and will send them on to you for your enjoyment. Enjoy that low utility bill!
Palmetto Solar has a 4.2 star rating with 4,621 reviews.
Palmetto Solar is open now. It will close at 8:00 p.m.