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Pangea Real Estate
- Apartments
- Chicago, IL
About this business
Location details
549 W Randolph St Fl 2, Chicago, IL, 60621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I been with Pangea now for 3 years and I’m a proud resident thanks to my Pangea manger tameka she always answers the phone and get back to you in a reasonable amount of time she works with you and very professional. I appreciate her
Business response:
Thank you so much, Patrice! We couldn't be happier to have Tameika on the team! Her years in our Contact Center definitely come in handy in her new roll as a property manager! Please don't hesitate to reach out if there's anything we can help you with in the future.
Tameka is the best property manager ever!
Business response:
Thank you so much! I'll make sure to pass this along to Tameka and the rest of the team. Please let us know if there's anything we can help you with in the future.
I been with pangea Almost a year in may! I wanted pangea to know my experience with my property manager Jon! He is absolutely the best very respectful and always answers and take care of any issues! It nothing that he has not fixed if it couldn't happen that day he definitely made sure it was taken care of! Continue the good work Jon by far is the best property manager I ever ever had! Thanks Jon for all you do! I hope pangea is taking great care of you💜💛❤
Business response:
Thank you so much for your kind words! We are so fortunate to have Jon on the team and it's great to see he's getting the recognition he deserves! Please don't hesitate to reach out if there's ever anything we can help you with in the future.
I want to leave a review specifically for my property manager Jon. He has been super helpful and reply’s back in a timely fashion. Even when I was extremely upset about a pest control issue he still made it a point to be professional and polite and made sure to find out where the issue was coming from and tried to fix it. He has only been with us since January but he is doing a great job considering the mess the previous property managers left him with.
Business response:
Thank you so much for your kind words, Jasmine. We really appreciate you taking the time out to share your experience with us, and we are happy to have Jon on our team! Cheers, Pangea Real Estate
It has been a pleasure to have my first apartment with Pangea! My property Manager Jon has been so helpful and on top of every concern I may have with the unit I am in! I would refer anyone to move with Pangea! Thank you so much !
Business response:
Thank you so much, Angelique, and welcome to the Pangea family! We know renting can be stressful and confusing, so we do our best to make the entire process as easy as possible. I passed along your kind words to Jon and the rest of the team as well. Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you continued to get settled.
So my relationship with Pangea is a love /hate. My apartment was a rush decision so I knew the flaws I was accepting when I first signed my lease. They had pest problems in my building but eventually after almost idk 6 months of complaining they got rid of any pest. Over all my apartment is decent. They did not provide a lot of help with shoveling the snow this year. And the heat always seems like it’s either turned to low or to high. My window fell out before just from the wind blowing and even now closed n locked they stil... read more
Business response:
Thank you for your honest review. One of our goals at Pangea is to always improve, and we value feedback like this to do so! I forwarded this over to your Property Manager who let me know he started managing the building in January so wasn't aware of pest problems, but will follow up with you to make sure that's still taken care of. He also hadn't heard of the issue you mentioned about your window or heat, so he'll contact you to schedule any necessary service appointments. Please let us know if there's anything else we can ... read more
Hello I been living in my place for about 9 years and I have anew neighbors who harassment me and she only been here a year she just bam on the ceiling,it start in the morning sometime am not in the room and it be at 7am and then again around 6pm or 9pm once she bang on my door like the police this human don't want u to walk or laugh in ur apartment try to talk but she went like a teenager by closing the door she still bang I reported it but she still harassment me bang in the bathroom. She have made the floor boards lose on... read more
Business response:
We apologize for the inconvenience you have experienced with your neighbor. We take these matters seriously and will address the issue accordingly. If you have any further concerns, please feel free to contact us at (312) 210-8954. Thank you for bringing this to our attention.
Horrible people. They only want to scam you out of the application fee. I’d have more respect for them if they were up front, but the way they handled my situation was very unprofessional. Days after I completed the application and paid the fee, they said they needed a bunch of other forms from me. The woman on the phone kept talking over me like it wasn’t a business call. After I was fed up and ready to get my money back, they had another woman call me and ask me ridiculous questions as she was pretending to “verify” it w... read more
the worst experience I've ever had dealing with a real estate company the worst experience I've ever had dealing with customer service work experience I've ever had dealing with Management on the way down everything they said to me was a stall tactic to keep me from being upset with them or writing a report to the BBB
Business response:
Thank you for taking the time to leave a review, though we're sorry you had a poor experience. I reviewed your account and see that a refund has been issued and will be available at our leasing office on South Austin if it's not there already. We would be happy to discuss this further or answer any other questions you may have. Please feel free to contact us at your convenience.
Frequently asked questions about Pangea Real Estate
How is Pangea Real Estate rated?
Pangea Real Estate has a 3.2 star rating with 350 reviews.
When is Pangea Real Estate open?
Pangea Real Estate is open now. It will close at 5:00 p.m.