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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You did great. Your little machine is amazing! It's the first thing that I've used since my accident that has helped with my pain. Thank you so much!!
Business response:
Thank you so much for your feedback Maria! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Very helpful. Mackenzie took her time and answered all of my questions. She also gave me some good suggestions.
Business response:
Thank you so much for your feedback Cynthia! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
The equipment came quickly. The phone support on the device was helpful.
Business response:
Thank you so much for your positive feedback, Patient . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are 6a-6p MT. Thank you.
Customer service and politeness was absolutely outstanding.
Prescribed Tems unit for back issue, unit arrived timely, seems to be working properly, directions easy to follow…could use guidance on use for specific issues.may not be a companynissue
Absolutely Fantastic. Very helpful and I formative. Speedy delivery. I was at physical therapy yesterday and the therapist was showing a patient the unit I chimed in and explained how great my home unit is from you all and how great the representative is. Thank you
Business response:
Thank you so much for your positive feedback, Patient . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are 6a-6p MT. Thank you.
I was in accident that basically shredded both of my shoulders & was a Work Comp situation. I was taking Oxycodone 5/325 x2 three to four times a day. My surgeon’s nurse practitioner recommended that we try the “NexWave Tens Unit” instead increasing the strength of my meds & not only can I use it on the shoulder that hasn’t had surgery yet, but I also get to use it on the shoulder that has been repaired. Here is the Real Deal! I’m a man that shoots it straight & I see things black & white with absolutely no grey area. With t... read more
It’s a very good product and their customer service is excellent.
Good job keep up the good work
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is open now. It will close at 8:00 p.m.