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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service and follow up is wonderful
Business response:
Thank you so much for your feedback Calvin ! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Wonderful costumer service!
Its been good helping me with my leg pain Thank you
Business response:
Thank you so much for your positive feedback, Antonia. We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are 6a-6p MT. Thank you.
Very professional informative and mindful of me and my questions and concerns
The device is excellent.
Helped my pain alot
Great timely service. Terms of equipment procurement from insurance as well as terms if equipment not paid by insurance explained. Equipment received in a timely manner. I have not had time to try equipment yet as I am still getting physical therapy, but Zynex gave many avenues to get help, (i.e. zoom, videos) I’m looking forward to using tens with direction from customer service.
Everything went very well from ordering to receiving my traction unit Met with the Rep today at Physical Therapy and am all set to begin using my machine. Thank you Sharon Munoz
The person I talked to knew immediately what my problem was and sent a replacement part
Business response:
Darlene , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is open now. It will close at 8:00 p.m.