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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service
It really help me with my pain. I use it twice per day mostly when I am in pain and it relieves my pain.
Business response:
Thank you so much for your feedback Norma ! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Courteous, and professional
Business response:
Hi, Donald. We appreciate the kind words and are glad we could provide you with a positive experience!
The machine came quickly. I called Customerservice to assist me with how to use. She was patient, cordial, and competent.
Business response:
Rhoda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I love the device. Customer service is excellent.
The machine works well and there were more than enough pads for treatment. Thank you so much.
Business response:
Hi, Marcus. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great product and great customer service
I love my TENS unit. I pray my insurance covers it!
Business response:
Thank you so much for your positive feedback, Natalie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are 6a-6p MT. Thank you.
Johnny, the Zynex rep I spoke with, was very friendly and knowledgeable.
Business response:
Mark, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is open now. It will close at 8:00 p.m.