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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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KRISTINE S.'s profile image
KRISTINE S. 
2 years ago

I feel like extra fees were added on, when I was going over closing documents with the notary. She said additional appraisal fees. I wasn't told the appraisal was over what I paid, if I didn't need to get the loan and already pay the appraisal fee, I would have shopped around more for a better deal.  

Arthur M F.'s profile image
Arthur M F. 
2 years ago

Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY.  

Clinton D.'s profile image
Clinton D. 
2 years ago

Was not told about two required inspections until three days after they knew in the first case; and close to two weeks for the second, requiring me to jump through hoops in order to close in time since they didnt communicate those requirements to me when they knoew about them. Everything else was great and overall I houle highly recommend PennyMac 

Margaret C.'s profile image
Margaret C. 
2 years ago

Post my review 

Quinn L.'s profile image
Quinn L. 
2 years ago

My experience with PennyMac team and Paulette Wiley was great. Closed loan before expected date and very well commutated all updates. 

THERESA H.'s profile image
THERESA H. 
2 years ago

I love being a customer of Pennymac . Refinancing simple and fast. No stress and everyone from Bryan to Paulette and Marilyn who I know is independent that came for the signing , made the entire process perfect. 

Shelly B.'s profile image
Shelly B. 
2 years ago

Great service, prompt responses to my questions & Paulette was great at keeping me informed of the progress of my loan. 

Aldene S.'s profile image
Aldene S. 
2 years ago

From start to finish, each process was fully explained. 

Stacy O.'s profile image
Stacy O. 
2 years ago

Great Service! Loan Closed quickly very happy with the process. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.