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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I feel like extra fees were added on, when I was going over closing documents with the notary. She said additional appraisal fees. I wasn't told the appraisal was over what I paid, if I didn't need to get the loan and already pay the appraisal fee, I would have shopped around more for a better deal.
Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY.
Was not told about two required inspections until three days after they knew in the first case; and close to two weeks for the second, requiring me to jump through hoops in order to close in time since they didnt communicate those requirements to me when they knoew about them. Everything else was great and overall I houle highly recommend PennyMac
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My experience with PennyMac team and Paulette Wiley was great. Closed loan before expected date and very well commutated all updates.
I love being a customer of Pennymac . Refinancing simple and fast. No stress and everyone from Bryan to Paulette and Marilyn who I know is independent that came for the signing , made the entire process perfect.
Great service, prompt responses to my questions & Paulette was great at keeping me informed of the progress of my loan.
From start to finish, each process was fully explained.
Great Service! Loan Closed quickly very happy with the process.
Paulette Wiley has a 4.8 star rating with 471 reviews.
Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.