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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Laura J.'s profile image
Laura J. 
2 years ago

Very easy process, clear communication, a few glitches with the website but recovered fairly quickly. We appreciate the convenience of the mobile notary as well. Overall we had a pleasant experience. 

James L.'s profile image
James L. 
3 years ago

Experience was over all great, communication between Depts. seemed slow or lacking at times, dates and dispersal procedures got changed around towards the end, but overall a otherwise great experience. 

NICHOLAS B.'s profile image
NICHOLAS B. 
3 years ago

Paulette and the team were amazing in every way! 

Tricia W.'s profile image
Tricia W. 
3 years ago

I had to follow up several times on the Loan Estimate. Closing was scheduled twice and at a location 25 miles away from where I live. 

Gustavo G.'s profile image
Gustavo G. 
3 years ago

Customer service where politely 

Theodore W.'s profile image
Theodore W. 
3 years ago

Thanks for the great service, easy process and everything done timely 

Carolina M.'s profile image
Carolina M. 
3 years ago

It was difficult for the team to accommodate important aspects of the loan and did not do a good job of handling things right before closing. 

Timothy T.'s profile image
Timothy T. 
3 years ago

Everything went great and was done in a timely manner. If I had a question the PENNYMAC team was always very helpful in answering my questions. When I purchased my home in 2019 my loan was through PENNYMAC and that’s why I refinanced with them. Pennymac is great to work with. 

CAROLE H.'s profile image
CAROLE H. 
3 years ago

Paulette and actually everyone I spoke with were just wonderful! I had no problems whatsoever. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.