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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Jeremy L.'s profile image
Jeremy L. 
3 years ago

The problem with the "appraisal wavier" was on going for a few weeks! It took two months from my first received email regarding our credit scores to closing. I feel like that was an extremely long time. But, paulette was very apologetic and understanding our frustration and, worked hard to get the ball rolling faster. 

Hector Rivera J.'s profile image
Hector Rivera J. 
3 years ago

Great team! They assisted me with everything and kept me up to date. 

Gary T.'s profile image
Gary T. 
3 years ago

Paulette led us every step of the way. Any time we had a question, she answered it right away. 

Jonathan C.'s profile image
Jonathan C. 
3 years ago

Had a few hiccups with document review, but overall things went fine. 

Seth W.'s profile image
Seth W. 
3 years ago

Our experience with refinancing with PennyMac was seamless and easy. Paulette Wiley and Will Langhagen did an exceptional job and were amazing to work with. I couldn’t have asked for a better experience!!!!!!! 

Marilen E.'s profile image
Marilen E. 
3 years ago

Thanks for always keeping me in the loop in the process and for your prompt response to my questions. 

Kareen W.'s profile image
Kareen W. 
3 years ago

Great experience, thank you 

JANELLE B.'s profile image
JANELLE B. 
3 years ago

Thank you for your assistance and constant communication throughout the process!! 

William B.'s profile image
William B. 
3 years ago

Out of all Mortgage experiences I've had, this experience has been the best. The level of support from all of of the team has been very exceptional. Thank you! 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.