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Paychex

1.5

About this business

With nearly 800,000 clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged. 

Location details

911 Panorama Trail South, Rochester, NY, 14625, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5254 reviews
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Michelle M 
3 years ago

I have been a Paychex customer since 2021. I have a small Nursing Service and I never get in touch with my representative and never get a call back from anyone. I will be leaving paychex. This is not the only business I help run and I have never felt so small then since I have been with paychex. 

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Kevin B 
3 years ago

The hallmark of Paychex is clerical incompetence. The worst fault that an HR company can have! I am blown away by the idiotic decisions that they make, and that cost me money. I’m 2017, I got so frustrated with their disorganization that I quit them altogether and rolled our IRA funds over to a new vendor. Only they didn’t transmit everything. They kept an interest payment and didn’t bother to tell anyone that the account still was active — actually they told us it was closed! — then issued the check to a defunct address (no... read more

Frequently asked questions about Paychex

How is Paychex rated?

Paychex has a 1.5 star rating with 254 reviews. 

When is Paychex open?

Paychex is closed now. It will open at 8:00 a.m.